Workplace Technology Senior - New York
14 hours ago
Job description
Signers National is a leading insurance platform that provides a range of brokerage and underwriting services to organizations of all sizes.
Starting in 2008 as a small retail broker focused on nonprofit & human service organizations, Signers has since expanded its portfolio to include commercial real estate and transportation.
Signers is a socially conscious organization boasting an amazing culture of relentless grit and continuous improvement.We go to work every day to positively affect people's lives, and we strive to do the same for our employees.
Workplace Technology Senior (Service Desk/Help Desk)Overview
We're looking for a Workplace Technology Senior to own and continuously improve our modern digital workplace.
This is a hands-on individual contributor role with a strong focus on Microsoft technologies, managed device environments, modern phone systems, automation, and service operations.
You'll play a key role in ensuring employees have secure, reliable, and intuitive technology across offices and remote environments, while partnering closely with IT, Security, HR, and business teams.
Support and manage Microsoft 365 services, including Exchange Online, Teams, SharePoint, and OneDrive.
Administer identity, access, and endpoint management using Entra ID (Azure AD) and Microsoft Intune.
Manage, support, and troubleshoot organization-wide applications, ensuring availability, performance, and a positive end-user experience.
Manage and support modern device environments across Windows, macOS, iOS, and Android, including device provisioning and lifecycle management.
Support and improve modern phone systems such as Microsoft Teams Phone, including call flows, routing, and integrations.
Use ticketing systems like Zendesk to manage workplace technology services, improve workflows, and analyze trends and SLAs.
Identify and implement process and system automation using tools such as PowerShell, Microsoft Graph, Power Automate, and Intune automation.
Act as a senior escalation point for complex workplace technology issues and drive root-cause fixes.
Create and maintain clear end-user documentation, knowledge base articles, and internal process documentation.
Collaborate with cross-functional teams to deliver practical, secure, and user-friendly workplace solutions.
What We're Looking For
6â??10+ years of experience in workplace technology, endpoint management, or Microsoft enterprise environments.
Strong hands-on experience with Microsoft 365 and modern collaboration tools.
Experience managing devices and users with Microsoft Intune and Entra ID.
Solid understanding of mobile device and managed endpoint environments.
Experience supporting modern cloud-based phone systems (e.g., Teams Phone).
Required experience working with enterprise ticketing systems such as Zendesk.
Working knowledge of process and system automation concepts and tooling.
Proven ability to produce clear, high-quality end-user and technical documentation.
Ability to operate independently, own outcomes, and collaborate across teams.
Nice to Have
Experience in the insurance industry or other regulated environments.
Experience with Windows Autopilot, PowerShell, Microsoft Graph, or Power Automate.
Microsoft certifications (e.g., MS-102, MD-102, AZ-104).
Signers is a proud Equal Opportunity Employer.
Signers is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.
All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.
Signers will not tolerate discrimination or harassment based on any of these characteristics. We believe that variety in experience makes us stronger as individuals, as communities, and as a company. Fostering an environment where all employees feel empowered to bring their authentic self to work is our prioritySimilar jobs
RTW Investments is seeking an experienced Senior Director, Technology to oversee and enhance our highly reliable, institutional-class infrastructure within an MSP-managed Azure and Microsoft 365 environment. · ...
1 week ago
· Hi, · Hope you are doing good. · I have a job opportunity related to your profile with one of our client, please find below Job Description for your review. · If you are interested and available for the following position then please send your updated resume along with your co ...
1 week ago
We are seeking a highly visible member of a small dynamic team to work closely with the firm's Technology Division leadership and set the firm's technology strategy across its businesses. · ...
2 weeks ago
We are seeking an eager Senior Technology Auditor in New York City, Phoenix, AZ or Sandy, UT.The ideal candidate will have strong problem-solving skills and the ability to communicate audit results effectively. · Participate as a key team member on audit projects. · Assist Senior ...
1 week ago
Leverage your deep technical expertise and leadership to guide cutting-edge projects fostering growth and innovation in a dynamic environment. · ...
1 week ago
Chubb is seeking a highly motivated Senior Commercial Lines Technology Underwriter to join its industry leading technology practice. · ...
1 month ago
We are seeking experienced Senior Technology Recruiters to support talent acquisition efforts for a rapidly expanding division within Solomon Page. · This role is responsible for delivering full recruitment lifecycle across various modern technology disciplines. · Partner with Bu ...
1 month ago
+ Job summary: Chubb is seeking a highly motivated Senior Commercial Lines Technology Underwriter to join our industry leading technology practice. + + Qualifications: Bachelor's degree or equivalent experience; Strong sales and negotiation skills; Experience in commercial lines ...
1 week ago
· Job Description · HI, · I hope you are doing good. · I have a job opportunity related to your profile with one of our client, please find below Job Description for your review. If you are interested and available for the following position then please send your updated resume ...
14 hours ago
This role has been designed for a Senior Technology Consultant who will provide technology consulting to external customers and internal project teams. · We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical ...
2 days ago
We are seeking a Senior Trial Technology & Desktop Analyst to provide technology-related services and support to our lawyers and staff. The ideal candidate will provide technology-related services and support for trials, arbitrations, and presentations as required to meet the nee ...
1 week ago
Leverage your deep technical expertise and leadership to guide cutting-edge projects,fostering growth and innovation in a dynamic environment. · ...
1 month ago
We're looking for a Workplace Technology Senior to own and continuously improve our modern digital workplace. · Support and manage Microsoft 365 services, including Exchange Online, Teams, SharePoint, and OneDrive. · ...
20 hours ago
As a Senior Technology Associate you'll lead the design and coordination of complex low-voltage systems across a wide range of project types—healthcare, life sciences, commercial and more. · ...
1 week ago
Chubb is seeking a highly motivated results-oriented Senior Commercial Lines Technology Underwriter to join our industry leading technology practice. · Predominately responsible for account solicitation risk selection and analysis including documentation pricing and sales of tech ...
1 month ago
We are seeking a Senior Technology Strategy Lead to guide cutting-edge projects and foster growth and innovation in our dynamic environment. · Lead the development of technology strategy and priorities. · Scope problems, identify major issues and actionable opportunities. · Condu ...
1 month ago
AWS Scala Engineer with minimum 10 years of experience in Scala backend development and proficient in AWS services. · ...
2 weeks ago
American Express is seeking a Senior Technology Auditor in New York City, Phoenix, AZ or Sandy, UT. The ideal candidate will have strong problem-solving skills, excellent attention to detail, and the ability to communicate audit results effectively. · ...
1 week ago
As a Senior Technology Associate, you'll lead the design and coordination of complex low-voltage systems across a wide range of project types—healthcare, life sciences, commercial, and more. · ...
1 week ago
We are seeking a highly experienced Business Analyst to support a global banking transformation program focused on modernizing domestic and cross-border wire payment capabilities. · The ideal candidate will have hands-on experience working with global banks, deep domain knowledge ...
1 month ago