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Member Service Representative - Shawano, United States - CoVantage Credit Union
Description
** Member Service Representative**
**Job Category****:** Member Specialists **Supervisor****:** Ryan Alexander **Requisition Number****:** MEMBE002158 Showing 1 location **Job Details**
**Description**
Starting wage range for this role is $ $16.25 per hour, increasing based on experience and qualifications. As a CoVantage team member, you'll receive the equivalent of $11.00 per hour in benefits* These benefits include a 401k employer match of up to 200%, a bonus of annual salary up to 4%, a generous employer HSA contribution, and paid time off for community service.
**Based on an individual earning $15.75 per hour, electing specific benefit packages, and achieving full bonus.*
Job Duties
Provide members with professional, high quality service and assist as needed with the Interactive Teller Machines
Provide members with accurate information regarding credit union products and services and refer the member to the appropriate person or department if unable to provide the member with information requested
Process transactions to member accounts accurately and in a timely manner
Open accounts and process consumer loans to ensure members are well served and to best meet organizational goals and objectives
This individual will work a varied schedule including working multiple Saturdays per month.
Qualifications
High school diploma or equivalent and previous experience working in a financial institution or service or sales related capacity
Working knowledge of software programs such as Microsoft Office and Windows programs
Detailed knowledge of the credit union and its services
Strong written and verbal communication skills with the ability to work in direct, professional contact with a wide variety of people on a daily basis
Are punctual and maintain a neat, professional appearance and have proper business telephone etiquette
Exhibits above average performance accuracy, productivity and member service
**Qualifications**
**Skills**
**Behaviors**
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**Motivations**
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**Education**
**Experience**
**Licenses & Certifications**
