Quality Management Support Specialist - Indiana - American Technology Solutions International Corp.

    American Technology Solutions International Corp.
    American Technology Solutions International Corp. Indiana

    3 days ago

    Description

    We are seeking a Quality Management Support Specialist to provide comprehensive quality management services in alignment with the requirements of NSWC Crane and ISO 9001:2015 standards. This role involves supporting the Quality Focal Point (QFP) and associated Division Head by driving quality improvements, managing documentation, supporting training, and participating in continuous improvement initiatives.

    The ideal candidate will possess a strong foundation in ISO 9001 principles, exceptional organizational and communication skills, and the ability to handle diverse quality management responsibilities effectively.

    This role offers an excellent pathway to career growth within quality management. The successful candidate will have a deep understanding of quality management principles and be able to apply them in a practical setting.

    Key Responsibilities


    Quality Program Support

    • Support the implementation and maintenance of the organization's Quality Management System (QMS).
    • Achieve NSWC Crane QFP certification within 18 months of appointment through provided training and experiential learning.
    • Assist in developing and maintaining the organization's Quality Plan, ensuring alignment with ISO 9001:2015 standards.
    • Provide assistance in internal evaluations, audits, and continuous improvement events.

    Documentation and Records Management

    • Develop, manage, and control quality documents, including operating procedures, process documents, controlled documents, and audit reports.
    • Serve as a documentation custodian or support documentation management functions.
    • Manage lifecycle records, including identification, storage, and tracking, ensuring compliance with formal documentation standards.

    Continuous Improvement Initiatives

    • Attend, document, and provide administrative support for Continuous Improvement (CI) meetings and initiatives.
    • Use tools such as the Crane Action Management System (CAMS) to document, track, and report improvement efforts.
    • Support process enhancement through statistical techniques, root cause analysis, and performance reporting.

    Metrics Development and Risk Management

    • Develop, track, and report on quality metrics to measure internal operations and program effectiveness.
    • Support the organization's risk management program by identifying, managing, and mitigating risks.
    • Facilitate risk-based thinking and assist with strategic risk management boards and activities.

    Communication and Collaboration

    • Actively participate in corporate quality forums, initiatives, and training sessions.
    • Communicate effectively across multiple organizational levels, including quality leadership, stakeholders, and employees.
    • Represent quality functions at meetings and disseminate information to relevant parties.

    Training and Educational Support

    • Develop and deliver training programs related to quality processes, tools, and ISO 9001 implementation.
    • Support organizational learning and provide instruction for stakeholders, employees, and customers on quality management processes and techniques.

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