Lead Cashier- Hardgoods Sales - Eden Prairie, United States - Bachman's Inc.

Description

Job Description

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Lead Cashier- Hardgoods Sales

Schedule will vary during retail hours

Position Overview:

Sales leads are the frontline retail employees at Bachman's. They help customers find what they're looking for, answer questions about products and assist with product selection and purchase.

As a member of our sales team you will be responsible for the following:

Customer Service

• Welcome each guest in your own authentic way.
• Identify and approach customers in the store.
• Provide information about products and services to customers who visit or call the store for information.
• Assist customers at the cash registers as needed and place orders for delivery.
• Deliver an exceptional guest experience by prioritizing customer needs.

Revenue Generation

• Provide customers with product knowledge and recommendations to help them select the right gift/products/plants for their needs.
• Assist customers with selecting and purchasing materials, supplies, and equipment for gardening projects.
• Recommend alternative products to meet customer needs and/or to increase success at home.

Store Operations

• Assist stock team in opening, unpacking and pricing merchandise.
• Perform stocking, restocking, and rotation of merchandise on shelves.
• Assist in implementing and maintaining seasonal product displays.
• Ensure the physical cleanliness, security and maintenance of the store.

People Management

• Provide work direction to other associates in the absence of the supervisor.
• Assign specific tasks to associates. Monitor the team's performance.
• Train other associates in product knowledge, store operational processes and/or POS

Qualifications:

• Minimum 2 years' experience in retail experience.
• Ability to work a flexible schedule, including nights and weekends
• Interest in the floral/garden/gift industry preferred.
• Ability to interact with and build relationship with customers.
• Technical knowledge including POS.
• High energy level.

Requirements:

• Strong oral communication and interpersonal skills.
• Strong knowledge of policies and practices regarding safety, inventory control, cash, and facility.
• Ability to effectively carry out cash register functions.
• Strong ability to quickly carry out simple mathematical calculations, including addition and subtraction; multiplication and division; and percentages.
• Ability to read and comply with directives stated in the merchandise presentation guides.
• Ability to connect with others and build enthusiasm about our product.

Bachman's is an Equal Opportunity Employer

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