Department Vehicle Administrator - Fountain Valley, United States - MSX INTERNATIONAL

    MSX INTERNATIONAL
    MSX INTERNATIONAL Fountain Valley, United States

    1 month ago

    Default job background
    Retail
    Description

    Title: Department Vehicle Administrator

    Location: Fountain Valley, CA

    Job Type: Part Time

    Who We Are

    For more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world. We support them in transforming their businesses and in managing their operations across the areas of Customer Experience, Repair Optimization, Learning and Insights. We focus on helping our clients generate more value for their customers. With over 5,000 employees based in more than 80 countries worldwide, our teams provide industry-leading expertise. We have combined our deep industry expertise with cutting-edge technology solutions to help our automotive clients increase revenue and reduce costs, while enhancing operational efficiency and improving customer satisfaction. Our goal is to help our customers reach their full potential and to excel as their global partner of choice.

    Day to Day Responsibilities
    • Manage and distribute vehicles to various HMA departments.
    • Analyze vehicle quality issues, data, and reports.
    • Coordinate vehicle orders, inspections and component returns for quality analysis.
    • Develop and publish fleet vehicle strategy and quality action plans.
    • Manage vehicle pick-ups and deliveries.
    • Ultimate fleet vehicle disposal, including but not limited to auction or crush.

    Attributes:

    • Dependable.
    • Analytical.
    • Engaging (verbal/nonverbal and written).
    • Assertive.
    • Empathetic.
    • Organized.
    • Customer service oriented.
    • Results-oriented.
    • Detail-oriented.
    • Professional success (engage in HMA corporate social responsibility).

    What you bring

    • Telephone etiquette.
    • Interpersonal/listening.
    • Written and verbal/nonverbal communication (communicates clearly, concisely, and concretely).
    • Fact finding.
    • Critical thinking.
    • Multi-tasking.
    • ​​​​​​​​​​​​​​High School Diploma/General Education Development Test (GED).
    • Call/contact center/customer service experience (minimum six (6) months preferred).
    • Proficient in computer and typing skills up to thirty (30) words per minute.
    • Proficient in Microsoft Office 365 (one (1) year preferred).
    • Internet and web browser experience.

    MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.

    The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, and other business and organizational needs. The disclosed range estimate may not have been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At MSXi, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $23.00 to $28.00 hourly based on current experience.

    Apply NOW

    #MSXNAJobs

    #LI-TW1