Assistant General Manager – Public Utility - Bee Cave
8 hours ago
Job description
Reliable Service. Responsible Leadership. Resilient Future.
The West Travis County Public Utility Agency (WTCPUA) is seeking a strategic, operationally grounded, and governance-minded Assistant General Manager (AGM) to support executive leadership of a growing public water and wastewater utility serving western Travis County and northern Hays County.
This is an executive-level role that supports the General Manager and Board of Directors in advancing the Agency's Strategic/Business Plan, strengthening cross-functional execution, and ensuring responsible public stewardship.
The Assistant General Manager will:
Support the General Manager in executing strategic and operational goals aligned with the Agency's Strategic/Business Plan
Lead and coordinate interdepartmental efforts to ensure smooth implementation of policies and initiatives
Oversee key functional areas including human resources, risk management, governmental and community relations, and organizational development
Monitor workloads, assess organizational systems, and recommend operational efficiency improvements
Coordinate development, negotiation, and management of third-party vendor contracts and interagency agreements
Represent the Agency at public meetings, community events, and governmental forums
Assist in budget development, monitoring, and resource allocation; provide operational insight in coordination with the Finance Director and General Manager
Develop and deliver reports and presentations to the General Manager and Board of Directors
Serve as Acting General Manager when designated
Respond to and resolve complex citizen inquiries and sensitive issues professionally
Maintain strong internal communication and cross-department collaboration
Explain and defend Agency initiatives publicly and negotiate solutions to complex or controversial matters
Coordinate development and partner outreach efforts, including ongoing relationship management
Oversee agency communications and public messaging, including long-term communication planning and rate-related messaging
Coordinate administration and monitoring of wholesale customer contracts, including compliance, amendments, financial impacts, and performance tracking
Serve as liaison in regional coordination efforts related to policy alignment, water capacity planning, shared resources, and joint initiatives
Coordinate identification and pursuit of state and federal funding opportunities, including grants and joint-benefit programs
Support compliance with the Texas Open Meetings Act, Public Information Act, and records retention requirements
Engage in executive-level strategic planning, governance discussions, and stakeholder interactions to support leadership continuity and succession readiness
Core Competencies
The ideal candidate demonstrates:
Strategic Execution & Alignment:
Ability to translate Board direction and agency goals into actionable, measurable initiatives aligned with long-term priorities.
Organizational Leadership:
Cross-functional leadership that fosters accountability, collaboration, and continuous improvement.
Operational Insight & Responsiveness:
Awareness of field realities and operational challenges; ability to lead updates, site visits, and interdepartmental problem-solving.
Policy & Program Development:
Design and implementation of effective administrative policies and programs that enhance efficiency, compliance, and organizational performance.
Human Resources & Organizational Development:
Oversight of HR practices, employee relations, training, performance management, and risk mitigation strategies.
Governmental & Community Relations:
Strong relationships with elected officials, partner agencies, and community stakeholders; clear and professional communication.
Contract & Vendor Oversight:
Experience in procurement processes, contract negotiation, vendor management, and fiscal accountability.
Analytical & Critical Thinking:
Ability to analyze complex issues, balance regulatory demands, operational needs, and customer expectations, and develop data-informed solutions.
Financial Stewardship:
Understanding of public sector budgeting, capital planning, and cost control practices.
Communication & Presentation:
Clear, persuasive verbal and written communication; capable of preparing board materials and public messaging.
Crisis & Risk Management:
Composure and sound judgment during emergencies or high-pressure situations.
Ethics, Integrity & Public Service:
Commitment to transparency, responsible governance, and ethical leadership.
Utility & Regulatory Knowledge:
Working understanding of water and wastewater operations, TCEQ/EPA regulatory frameworks, and public utility governance structures.
Qualifications
Bachelor's degree preferred (experience may substitute)
Minimum five (5) years of progressively responsible supervisory or managerial experience in a public utility, local government, or similarly regulated environment
Valid Texas Class C driver's license
Utility management certification (AWWA, TRWA, etc.) preferred
This position is in-office and requires visible leadership presence across departments, including attendance at board meetings, community events, and field site visits as needed.
Similar jobs
Reliable Service. Responsible Leadership. Resilient Future. · The West Travis County Public Utility Agency (WTCPUA) is seeking a strategic, operationally grounded, and governance-minded · Assistant General Manager (AGM) · to support executive leadership of a growing public water ...
1 hour ago
The Wastewater Treatment Plant Operator is responsible for the operation, · monitoring, · maintenance of wastewater treatment systems. ...
1 month ago
The Utility Electrician performs skilled electrical work in the installation,maintenance,troubleshooting,and repair of electrical systems across WTCPUA's water and wastewater facilities. · This includes work with high-voltage equipment,motors,pumps,g Generatorsontrol panels,and v ...
1 month ago
The Public Utility Commission of Texas has an opportunity for a motivated professional to help advance the agency's mission and support critical work for the state of Texas. · Are you passionate about making a positive impact on the lives of Texans? We are committed to building a ...
1 month ago
The Public Utility Commission regulates the state's electric, telecommunication, · and water and sewer utilities. · Current enrollment as a third year (3L) law school student at an accredited law school. · ...
3 weeks ago
The Public Utility Commission regulates the state's electric, telecommunication, and water and sewer utilities. We are committed to building a highly skilled workforce. · ...
1 month ago
The Public Utility Commission of Texas is seeking an Attorney to join their Office of Policy and Docket Management. The ideal candidate will have a strong background in administrative law and be able to provide legal support to the Commissioners on complex utility matters. · ...
1 month ago
The Public Utility Commission regulates the state's electric, telecommunication, · and water and sewer utilities. We are committed to building a highly skilled workforce.We recognize · the importance of motivated and knowledgeable staff to accomplish our critical mission. · ...
5 days ago
The Public Utility Commission regulates the state's electric, telecommunication, and water and sewer utilities. We are committed to building a highly skilled workforce and make a positive impact on the lives of Texans. · The ideal candidate should possess a Juris Doctor (JD), Doc ...
3 weeks ago
+ Perform legal assistant work in support of administrative law judges + Prepare and review legal documents + Track filings and deadlines + Assist with case preparation + Conduct legal research + Support Commission hearings Certification from a formal Legal Assistant Program or P ...
1 month ago
The Public Utility Commission of Texas is seeking a Part-Time Law Clerk to support attorneys in complex regulatory and administrative proceedings involving electric, telecommunications, and water and sewer utilities. · ...
3 weeks ago
The Public Utility Commission regulates the state's electric utilities implementing respective legislation offering customer assistance in resolving customer complaints. · Join a Team Dedicated to Public Service Are you passionate about making a positive impact on the lives of Te ...
1 month ago
The Public Utility Commission of Texas has an opportunity for an Accounts Payable Accountant to support its operations through moderately complex accounting work. · Bachelor's degree from an accredited college or university and three (3) years of full-time professional accounting ...
1 month ago
The Public Utility Commission of Texas (PUCT) has an opportunity for a motivated professional as an Administrative Assistant in the Consumer Protection Division.The role includes coordinating administrative operations, · preparing correspondence, · managing records and data, · an ...
1 month ago
The Public Utility Commission of Texas seeks a Post-Graduate Legal Advisor in the Office of Policy and Docket Management (OPDM). As a recent law school graduate sitting for the Texas Bar Exam in February, you will gain hands-on experience in administrative law and utility regulat ...
3 weeks ago
The Public Utility Commission regulates the state's electric, telecommunication, · and water and sewer utilities. · Graduation from an accredited law school with an LLB or JD degree;Licensed with the State Bar of Texas and eligible to practice law in Texas;A minimum of three (3) ...
1 month ago
Public Storage is hiring property managers to work independently at multiple locations. They assess customer storage needs and make suggestions. · Daily storage unit inspections to confirm inventory and availability. · Auditing cash drawers and making bank deposits. · Making remi ...
4 days ago
We are Hiring Now for Public Storage with a Total Rewards package available to our team: Medical, Dental, Vision, 401k with match paid time off sick time and flex spending. · ...
4 days ago
Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. · ...
3 weeks ago
· Company Description · Public Storage is the self-storage industry leader and we are Hiring Now · Earn $16.50 Per Hour · Our Benefits · Total Rewards package available to our team: · We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends 'til 5pm ...
19 hours ago