- Create a quality service experience by ensuring timely resolution to customer needs and overall customer satisfaction.
- Abides by company service standards, including greeting customers and making them feel welcome to First Mid Bank & Trust
- Proficiently service customers by accepting and processing transactions with accuracy and efficiency within policy guidelines including but not limited to deposits, withdrawals, payments, check cashing, issuing cashier's checks, and additional transactions upon request.
- Gain manager assistance with any suspicious transactions.
- Obtain management approval for transactions outside authorized limits.
- Adheres to all bank compliance, security and operational policies and procedures.
- Maintains a cash drawer by performing daily balancing procedures and assist with daily operational branch duties.
- Open accounts including but not limited to checking, savings, safe deposit box, basic business related, etc.
- Performs changes to existing accounts as requested by the customer.
- Proactively looks for ways to improve processes that will improve the customer's experience and communicate those ideas to branch management.
- If applicable, allows entry of safe deposit box holders.
- Maintains professional appearance and conduct within the guidelines set forth in Employee Handbook.
- Maintains customer confidentiality.
- May participate in bank promotions, external community events, and promotional activities.
- May be required to work in other First Mid Banking centers.
- Complete other specified duties as assigned.
- Develops and maintains relationships with business partners.
- Develops and maintains strong relationships with customers.
- Educate and encourage customers to use alternate delivery systems such as ATM, Debit Card, Online, and Mobile Banking.
- Maintains knowledge of all banking products through training courses, branch meetings, corporate communications, etc.
- Identifies growth opportunities to cross sell products and makes referrals to appropriate business lines.
- Consistently meet or exceed established goals for the position.
- High School Diploma/GED required.
- 1+ year of customer service and cash handling experience and/or previous experience working in a financial institution preferred.
- Previous sales experience preferred.
- Successfully completes required compliance and First Mid training curriculum to be proficient in the basic account opening process. Advancement in this role will be based on management discretion.
- Proficient in usage of Microsoft Office and computer application
-
Full-time Universal Banker/Teller
1 week ago
First Mid Bank & Trust Decatur, United States Full timePosition: · Full-time Universal Banker/Teller · Location: · Decatur, IL · Job Id: · 3617 · # of Openings: · 1 · At First Mid, we aim to make our customers feel valued, satisfied, and understood. We will achieve this by developing a personalized relationship with our customers ...
-
Universal Banker
1 week ago
Renasant Decatur, United StatesUniversal Banker · Job ID Job LocationsUS-AL-DecaturOverview · The Universal Banker operates in a seamless dual capacity to deliver an exceptional customer experience by seeking to understand the needs of the customer, and then providing a complete range of retail banking service ...
-
Universal Banker
3 weeks ago
Busey Decatur, United StatesSchedule · •Monday - Friday 8:30am-5:30pm; some Saturdays 8:30am-12:30pm. Hours may vary. · Duties/Responsibilities · •Identify customers' and non-customers' financial needs and sell all appropriate products and services. · •Service customer accounts as needed and proactively ...
-
Universal Banker, Downtown Decatur
2 weeks ago
Busey Bank Decatur, United StatesPosition Summary · The Universal Banker is responsible for making referrals and selling all bank products and services to customers and non-customers in a needs-based manner to fully meet all their financial needs. In addition, efficiently process daily transactions for customer ...
-
Universal Banker North Water/Decatur
3 weeks ago
Busey Bank Decatur, United StatesSchedule · * Monday - Friday 8:30am-5:30pm; some Saturdays 8:30am-12:30pm. Hours may vary. · Duties/Responsibilities · * Identify customers' and non-customers' financial needs and sell all appropriate products and services. · * Service customer accounts as needed and proactiv ...
-
Part Time Teller
3 weeks ago
Busey Bank - First Busey Corporation Decatur, United States Part timeSchedule Hours varies Mon-Fri 11:00 am-5:30 pm and Saturday 8:00 am-12:30 pm, working 25-29 hours per week Duties/ Responsibilities Perform basic teller transactions. Make referrals to Bankers. Balance cash drawer on a daily basis. Scan work for imag Teller, Part Time, Water, Ban ...
-
Part Time Teller
1 week ago
First Busey Corporation Decatur, United States Part timeSchedule · * Hours varies Mon-Fri 11:00am-5:30pm and Saturday 8:00am-12:30pm, working 25-29 hours per week · Duties/Responsibilities · * Perform basic teller transactions. · * Make referrals to Bankers. · * Balance cash drawer on a daily basis. · * Scan work for image branch capt ...
-
Part Time Teller
3 weeks ago
Busey Decatur, United States Part timeScheduleHours varies Mon-Fri 11:00am-5:30pm and Saturday 8:00am-12:30pm, working 25-29 hours per week · Duties/ResponsibilitiesPerform basic teller transactions. · Make referrals to Bankers. · Balance cash drawer on a daily basis. · Scan work for image branch capture. · Othe ...
-
Personal Banker
1 week ago
PNC Financial Services Group Decatur, United StatesPosition Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our em ...
-
Personal Banker
1 week ago
PNC Decatur, United StatesPosition Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our em ...
-
Personal Banker
1 week ago
PNC Financial Services Group Decatur, United StatesPosition Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our em ...
-
Personal Banker
1 week ago
PNC Financial Services Group Decatur, United StatesJob Profile · Position Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture wher ...
-
Personal Banker
2 weeks ago
PNC Financial Services Group Decatur, United StatesPosition Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our em ...
-
Personal Banker
2 weeks ago
PNC Financial Services Group Decatur, United StatesJob Profile · Position Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture wher ...
-
Personal Banker
1 week ago
PNC Financial Services Group Decatur, United StatesJob Profile · Position Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture wher ...
-
Personal Banker
2 weeks ago
PNC Financial Services Group Decatur, United StatesJob Profile · Position Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture wher ...
-
Personal Banker
2 weeks ago
PNC Financial Services Group Decatur, United StatesPosition Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our em ...
-
Relationship Banker I
1 week ago
Regions Decatur, United States Full timeThank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, ...
-
Assistant Branch Manager
3 weeks ago
Ameris Bank Moultrie, United States** Assistant Branch Manager - Travel** · **Job Category****:** Branch Banking **Requisition Number****:** ASSIS003037 Showing 1 location **Job Details** · **Description** · Ameris Bank is a high-performing community bank providing an exceptional customer experience with well t ...
-
Teller Country Glen
3 weeks ago
WELLS FARGO BANK Carle Place, United States Full timeWhy Wells Fargo: · Are you ready for the next step in your career? This is where it begins - at a company known for our "Well Life" approach to supporting employees' career aspirations, work-life balance, and mental and physical health. We ranked #2 on the 2023 LinkedIn Top Compa ...
Full-time Universal Banker/Teller - Decatur, United States - First Mid Bank & Trust
Description
Position:Full-time Universal Banker/Teller
Location:
Decatur, IL
Job Id:
3505
# of Openings:
2
At First Mid, we aim to make our customers feel valued, satisfied, and understood. We will achieve this by developing a personalized relationship with our customers and by asking questions to create a customized solution based on their needs and throughout their stages of life. We will create clients for life by adhering to our core values and our service standards.
Responsibilities include, but are not limited to:
Education:
THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT
LP123
Apply for this Position