Guardian Connect - Jacksonville, FL
1 week ago

Job summary
The Tier 1 Level Tech will support the Guardian Connect platform by implementing methods and maintaining procedures necessary for the monitoring of alerts on the Guardian Connect Dashboard.++
Responsibilities
+Provide Tier 1 technical support via telephone and email+Manage all dashboard alerts and tools during normal business hours and during an after-hours on-call rotation+Manage ticketing process through Great Plains system+Frequent use and knowledge of Microsoft Office 365 applications,+Job description
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