Aquatics Director - Slidell, United States - Cross Gates Family Fitness

Description

Job Description

Reports to:
General Manager

Summary/objective

The Aquatics Director is responsible for the development, operations, and supervision of all aspects of the aquatics program at the Cross Gates Family Fitness(CGFF), including developing, organizing, and operating high-quality aquatic experiences that are safe, fun, and enjoyable for members and program participants.

Responsibilities also include building a collaborative team to create a highly functional, productive, and positive team of aquatics professionals. The Aquatics Director is an integral part of the Membership Experience team, including the Membership, Fitness, and Sports departments.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Provide strong leadership with excellent communication skills and problem-solving abilities
Responsible for the hiring and training of team members
Develop and manage a staff schedule (instructors and lifeguards) to run swim lessons and other aquatics programs; including collaboration with other departments to support all the agency's programming
Monitor team member productivity, provide constructive feedback and coaching
Create and foster a team culture that is centered on achieving goals with a high level of customer service
Conduct periodic and annual team performance evaluations
Keep team and members informed of events and activities and encourage participation
Support and handle member issues; make decisions in consideration of the club's policies and procedures
Create and support special events to promote the department and club
Ensure team members are properly certified
Maintain aquatic center equipment and facility in safe, working, and clean condition
Purchase and maintain supplies for successful facility operation
Perform regular evaluation of aquatic policies and update as needed
Embraces new approaches and discovers ideas to create a better member experience


Aquatics Program Development:
Develop and implement a comprehensive year-round aquatics program including group lessons, private lessons, summer camp, and special events in coordination with agency priorities and needs
Develop and manage the aquatics program annual budget for the Cross Gates Family Fitness within approved budget guidelines, in consultation with the supervisor and VPO meeting annual revenue goals
Communicate with external partners regarding rental contracts and usage

The Aquatics Director will also provide leadership, instruction, and motivation for aquatics staff by policies and procedures, as well as provide swim instruction and lifeguarding as necessary
Prepare and oversee the timely and accurate submission of payroll
Evaluate aquatic programs and make changes as needed
Regularly monitor the financial performance of aquatic programs and assess whether programs meet goals; make necessary changes to accommodate aquatic program needs
Collaborate with department managers to troubleshoot club-related issues and ensure an overall high level of success for the club
Operate within budget guidelines for the purchasing supplies, operational costs, pricing outside vendors and contractors
Ability to conduct training in lifeguarding, WSI, CPR/AED, and first aid to agency staff as well as community participants, a plus
Requirements


Qualities and Characteristics:
High level of emotional intelligence, relatable to people of all ages
Highly organized and able to demonstrate sound judgment, initiative, and critical thinking
Results-driven ability to effectively lead and partner with colleagues
Commitment to excellent customer service and satisfaction, innovation, and creativity
Self-motivated with the ability to work without supervision
Flourishes in a hands-on, collaborative work setting
Exceptional communicator, both written and verbal
Strong ability to lead, motivate, communicate, and manage staff

Physical Demands
Must be able to stand, walk, sit, lift, stretch, reach and bend throughout a shift
Ability to work varied shifts including days, evenings, weekends, and holidays
Must be able to pass lifeguard certification requirements at all times successfully
Must be able to perform rescue skills during in-service training successfully
Ability to successfully demonstrate proper swimming techniques and use of swim equipment
Must be able to work in an often warm and humid environment with heightened noise

Company Expectations
Read, sign, and abide by the policies included in the Team Member Handbook
Park in team member-designated areas
Club cleanliness is an all-team responsibility; assist whenever necessary in any area of the club to keep the club neat and clean
Assist with Service Days
Willingness to assist with CGFF programs, special events, or activities outside your department
Exhibit a positive attitude at all times
Deliver outstanding service to members and guests with friendliness, direct eye contact, a pleasant demeanor at all times

Benefits
Complimentary membership to Cross Gates Family Fitness
Medical, dental, and vision health insurance
401k
Discounts CGFF programs including summer camps, after-school, preschool

This is a full-time, in-person role

Income:
$40,000-70,000 per year based on experience and performance.
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