Operation Manager - San Francisco - Patronus AI

    Patronus AI
    Patronus AI San Francisco

    6 days ago

    Description
    About Patronus AI, Inc.
    Patronus AI is building hyperrealistic, diverse reinforcement learning (RL) environments and benchmarks to steer frontier AI models. Our mission is to enable next generation AGI capabilities through scalable oversight.
    We are a team of AI researchers and engineers formerly from companies like Meta AI, Amazon AGI, and Google. As a team, we have published research papers at top ML conferences (NeurIPS, EMNLP, ACL), and we are the creators of popular AI products and benchmarks like FinanceBench, SimpleSafetyTests, CopyrightCatcher, Humanity's Last Exam, and more. Our customers include foundation model labs and Fortune 500 enterprises like The Volkswagen Group. We are backed by top-tier investors like Notable Capital, Lightspeed Venture Partners, Stanford University, and leading researchers at OpenAI, Databricks, and more.
    Responsibilities
    • Lead end-to-end onboarding and offboarding for employees and contractors (accounts, tools, access, documentation, checklists) including setting them up on payroll etc.
    • Maintain clear, up-to-date records for employees, contractors, and vendors.
    • Manage day-to-day expense processes, including card spend, reimbursements, and recurring subscriptions.
    • Track and reconcile expenses on a regular cadence, flagging out-of-policy or unusual spend early.
    • Own time and hours tracking (where applicable): ensure hours are submitted accurately and on time and are ready for payroll and invoicing.
    • Keep a clear record of agreed daily/weekly hours for contractors and raise concerns if you see consistent mismatches between expected hours and actual activity.
    • Manage access control: Maintain who has access to what (email, GitHub, AWS, internal tools), and add/remove or adjust access when people join, change roles, or leave.
    • Coordinate state registrations and ongoing state compliance (e.g., payroll tax accounts, registrations, annual reports) with external partners.
    • Prepare for compliance frameworks like SOC2, ISO:27001 etc.
    • Ensure compliance with internal policies and external regulations across onboarding, offboarding, expenses, access, and state operations.
    • Keep internal SOPs, checklists, and "how we do things" documentation for operations up to date and easy to follow.
    • Work closely with management and cross-functional teams to keep day-to-day operations smooth and fix small problems before they become big ones.
    Qualification
    "The number one qualification to succeed in this machine learning course is gumption" - John Lafferty, CS Professor at Yale
    Above all, we look for a proactive mindset, willingness to learn, relentless drive, and pride in keeping things organized and running smoothly. You are a great fit if you have a background in the following:
    • 3+ years of experience in Operations, Business Operations, People Operations, or a similar role, ideally at a startup or high-growth company.
    • Hands-on experience with onboarding/offboarding, expense management, and operational processes.
    • You love creating SOPs
    • Great at figuring things out on your own
    • Strong organizational skills and attention to detail; you are comfortable juggling multiple processes and deadlines.
    • Experience working with tools like Google Workspace (Docs, Sheets, Drive), Slack, and common SaaS / project management tools.
    • Ability to track and analyze budgets / operational costs and communicate insights in a clear, practical way.
    • Experience with state registrations, payroll tax accounts, or multi-state compliance
    • Clear written and verbal communication skills; you're comfortable driving clarity and holding others accountable to processes.
    Benefits
    • Competitive salary and equity packages
    • Health, dental, and vision insurance plans
    • 401(k) plan
    • Unlimited PTO
    • Monthly meal stipend
    • Monthly health and wellness stipend
    • Fun global offsites

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