Manager Project Management - Memphis, United States - Charles River Laboratories

Description

For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we'll help you build a career that you can feel passionate about.

Job Summary

Responsible for direct oversight of Project Management personnel and the implementation and harmonization across gene therapy sites of department systems and programs from sales handoff to final invoicing. Responsible for monitoring/managing customer satisfaction and serve as an escalation point for client concerns.

• Assist in the development of client onboarding processes including project initiation activities, communications, deliverables, cost estimates, and project planning.
• Lead process creation and implementation for monitoring high-level project deliverables and timelines for ongoing manufacturing projects. Bring visibility to site management regarding project milestones at risk and suggest risk mitigation strategies where appropriate.
• Communicate and manage work schedule and assignment of new client projects within the Project Management team.
• Work closely with internal stakeholders including operations, business development, proposal writers and finance to ensure responsibilities and hand off points with the project management team are clearly documented and followed.
• Monitor project schedules and flow. Identify issues that can delay timelines and bring these issues to the attention of key stake holders.
• Work with other Project Management leaders within the global Biologics teams to harmonize processes across sites where possible.
• Meet with key clients to develop a comprehensive understanding of their business needs and our project management efforts to ensure we are meeting expectations.
• Monitor performance of direct reports. Provide regular coaching and counseling. Prepare and deliver salary and performance reviews; review and approve performance and salary appraisals initiated by direct reports.
• Ensure optimum performance of group function. Determine and implement techniques to improve productivity, increase efficiencies, cut costs, take advantage of opportunities, and maintain state-of-the-art practices.
• Develop and maintain departmental systems and SOPs. Assist in the development and communication of departmental policies and procedures.
• Develop, test, and implement process improvements, innovations, etc. Partner with other departments and sites, as well as clients, and provide leadership to carry these projects to successful completion. Additionally, recommend and implement of Key Performance Indicators (KPIs) as appropriate.

Job Qualifications

• Education: Bachelor's degree (B.S./B.A.) or equivalent in biology/life sciences or related discipline.
• Experience: Five to seven years related experience. An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed here.
• Certification/Licensure: PMP certification
• Experience managing and/or leading cross functional teams required.
• Working knowledge of cGMPs or regulatory affairs pertaining to the pharmaceutical and biotechnology industries preferred.
• Advanced knowledge of scientific/technical aspects of client projects.
• Must possess excellent analytical thinking and problem-solving skills to be able to prioritize and re-evaluate priorities as situations change.
• Working knowledge of computer software (MS Word, MS Excel, database systems).

The pay range for this position is $125,000 - $135,000. Please note that salaries vary within the range based on factors including, but not limited to, experience, skills, education, certifications, and location.

About Biologics Testing Solutions

With more than 50 years of experience and proven regulatory expertise, the Charles River Biologics group can address challenging projects for biotechnology and pharmaceutical companies worldwide. Offering a variety of services such as contamination and impurity testing, protein characterization, bioassays, viral clearance studies and stability and lot release programs, we support clients throughout the biologic development cycle, from the establishment and characterization of cell banks through preclinical and clinical studies to marketed products. Whether clients need stand-alone services, a unique package of testing, or insourced support, our Biologics group can create a custom solution to suit their needs. Each year more than 20,000 biologic testing reports are sent each and over 200 licenses products are supported by our biologics testing solutions team.

About Charles River

Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients' clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.

With over 20,000 employees within 110 facilities in over 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client's unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world.

At Charles River, we are passionate about our role in improving the quality of people's lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of 86% of the drugs approved by the FDA in 2021.

Equal Employment Opportunity

Charles River Laboratories is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, veteran or disability status.

If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e-mail message to [email protected]. This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications.

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