Loan Servicing Specialist II - Los Angeles - Open Bank

    Open Bank
    Open Bank Los Angeles

    1 day ago

    Description

    At Open Bank , we pride ourselves on being different and OPEN to new ideas and opportunities for our clients and employees.

    We celebrate innovation, diversity, teamwork, excellence and integrity.

    We are an equal opportunity employer and offer competitive compensation and benefits package to recruit, retain and reward top talent. We would like to be your partner in success and happiness

    Join our TEAM - Together Everyone Achieves More

    Job Title: Loan Servicing Specialist II

    Department: Home Loan Center (Western Office)

    Key Responsibilities

    • Handle Loan Payment(s), Late Charge(s), NSF payment(s), Non-post/Rejected item(s), and GL monitoring/reconciliation(s) daily.
    • Perform courtesy call loan payment follow up prior to last day of grace period.
    • Coordinate and update the Credit Admin department for the property tax payment status.
    • Assist client issues and inquires regarding servicing of loans.
    • Update the core system for change of address and automatic payment requests with supervision.
    • Prepare Pay-off demand statement as requested by the beneficiary/trustor.
    • Prepare, analyze, and send out Escrow Account Statement to Escrow account holders.

    Requirements/Qualifications

    • Bachelor's degree in Business Administration or related field or equivalent work experience preferred.
    • General knowledge of lending regulations, lien laws, and loan documentation.
    • Good written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person, and over the phone.
    • Accurate typing/keyboarding skills; basic computer skills, including the use of word processing, spreadsheet software applications, and e-mail.
    • Ability to retain a broad knowledge of tasks performed in the lending functions.

    Employee Benefits & Perks

    • Medical, Dental, & Vision : Open Bank offers medical, dental, and vision insurance for all full-time employees and their immediate family members. Employees become eligible for insurance benefits on the first of the month following their hire date.
    • Life, Accidental Death & Dismemberment, & Long-Term Disability : Open Bank pays 100% of the cost.
    • Flexible Spending Account (FSA) : Tax-advantaged financial accounts are offered for employees to pay for eligible out-of-pocket expenses (health, dependent care, transit, and parking) with pre-tax dollars.
    • 401(k) Retirement Savings Plan : Open Bank matches 100% of the first 6% of employees' contributions. Employees are eligible to participate on the first of the month following 90 days of employment.
    • Paid Time Off (PTO) : Employees begin to accrue PTO hours at the time of hire to use for vacation, illness, or other personal reasons.
    • Employee Assistance Program (EAP) : The EAP offers counseling sessions, online tools and resources, and legal and financial guidance for employees and their family.
    • Company Paid Lunch: Open Bank provides company paid lunch twice a week.

    To view current job openings, please visit Open Bank Careers Page:


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