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- Lead and manage the quality team by guiding, developing, coaching, counseling, disciplining on a consistent basis by initiating, coordinating, and enforcing company policies and procedures.
- Lead efforts when hiring employees related to quality functions, ensuring position requirements and competency requirements are met.
- Ensure required training for Quality personnel is established, performed, documented, and maintained.
- Ensure quality processes are developed, managed, and maintained.
- Interpret codes, standards, customer requirements as needed.
- Interface with customers, suppliers, and auditors as required.
- Attend project kickoff and or pre job meetings as required.
- Ensure all required Quality documentation is established, managed, and maintained, including but not limited to: Quality Manuals, Work Procedures, Process Maps, Work Instructions, Forms, Etc.
- Schedule and facilitate all internal, external, customer, supplier, and registrar audits, ensuring each is performed per the relevant requirements.
- Coordinate with all departments to assist with the assurance of customer satisfaction internally and externally, as it relates to processes, services, and products provided to drive improvement activity that will promote the long-term interest of the business.
- Interpret changes to industry standards and communicate these changes to the organization as appropriate.
- Coordinate with Purchasing as required when qualifying and or performing audits to qualify, maintain, and manage suppliers.
- Ensure that Goals, Objectives, and Key Performance Indicators/Process Measures are established and are all measurable.
- Track and report the facilities top level goals and objectives, ensuring appropriate measures are communicated with the organization as appropriate.
- Insure that all NCRs, CARs, and PARs are effectively resolved and in a timely manner.
- Facilitate Quality Management Reviews and ensure each is performed in accordance to the requirements of the applicable standards.
- Responsible for the development and managing departmental budgets and cost/spending.
- Work with all Contract Development/Sales groups during the bid phase to ensure compliance to all Quality related customer specifications.
- Ensure that all personnel have access to the latest revisions and or editions of Codes, Standards, and documents that could affect the quality of our products and or services.
- Participate, lead, and or assist in developing Root Cause Analysis teams as required. Improve business performance by identifying key areas for business improvement, lead and sponsor improvement projects ensuring that the department has an active continuous improvement plan to improve performance.
- Assist in developing risk assessments, along with risk mitigation and contingency plans.
- Manage and maintain metrological instrument calibration function, including the inspection, repair and re-calibration of the instruments, as well as maintenance of the instrument calibration records. Ensure that any gages found out of tolerance when calibrated are evaluated for the effect on the product accepted.
- Maintains a safe and healthy work environment by implementing, maintaining, and aligning company policies that adhere to local, state and federal environmental, health and safety regulations.
- Promote a team atmosphere.
- Perform accurate and precise employee evaluations/appraisals.
- Willing to travel as required.
- Other assigned duties and responsibilities as required.
- Bachelor's degree or 5 to 8 years' combination of education and experience in Quality Management or related field.
- 5 years supervisory/managing experience of Quality Assurance personnel preferred.
- Familiar with requirements of ISO 9001 and industry standards related to manufacturing in the oil and gas industry.
- Background in molded products, welding, coating, machining, and NDE processes a plus.
- Auditor qualifications.
- Familiar with Continuous Quality Improvement (CQI) techniques.
- Knowledge/skills to lead Root Cause Analysis (RCA) teams.
- Ability to positively motivate individuals and teams to meet or exceed project expectations.
- Strong planning, organizational, analytical and communication skills.
- Intermediate computer skills, Word, Excel, Power Point, etc.
- Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
- Technical Skills - Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.
- Interpersonal Skills - Focuses on solving conflict rather than blaming others; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things.
- Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.
- Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
- Cost Consciousness - Works within approved project and departmental budgets; develops and implements cost saving measures; contributes to profits and revenue; conserves organizational resources.
- Ethics – Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.
- Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity.
- Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.
- Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.
- Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
- Dependability - Follows instructions and responds to management direction; takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan.
- Initiative - Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.
- Prolong sitting.
- Some moderate lifting.
- Walking, standing, reaching and bending may be required.
Quality Manager-Arlington, Texas - Oil States International
Description
POSITION SUMMARY:
Responsible for the development, implementation, maintenance, performance and management of the Quality Management System to ensure compliance with all external requirements including ISO 9001 and any other customer specific requirements through the adoption of quality and lean tools to increase the departmental effectiveness and efficiency.
Reports to the General Manager but collaborates closely with the Core Process Owners and team members.
Indirectly reports to OSI Director, Quality Assurance
ESSENTIAL DUTIES AND RESPONSIBILITIES:
QUALIFICATION REQUIREMENTS :
SPECIFIC KNOWLEDGE/SKILLS:
PHYSICAL REQUIREMENTS:
CITIZENSHIP REQUIREMENTS –
By contractual requirements, the project and job location for this position requires that all persons establish proof of US Citizenship. Dual Citizenship (US citizenship and citizenship of some other country) cannot be accepted. You will be required to provide original or certified copies of documents establishing your citizenship prior to consideration for this position.
Be part of what's next at Oil States Industries, Inc.
Over 80 years in business
An Equal Opportunity Employer
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