Executive Director - Prince Frederick, United States - Sheppard Pratt

Sheppard Pratt Prince Frederick, United States

2 weeks ago

Description

Summary:

The Executive Director, Behavioral Health, is responsible for the successful development, implementation, and maintenance of the behavioral health service line across Calvert Health Medical Center. The Executive Director is responsible for articulating the vision for behavioral health within Calvert Health Medical Center and the development of a comprehensive system of ambulatory, inpatient, emergency and future behavioral health services that provide care across the continuum, respond to community needs, and elevate mental health as essential to overall patient well-being.

The Executive Director is responsible for operational, administrative, financial, strategic, and clinical leadership of behavioral health services.This role will have overall responsibility for developing and meeting business plan strategies and objectives which includes program development; facility design; clinical effectiveness/outcomes and financial performance as it pertains to behavioral health.In partnership with the medical staff, the Executive Director will be responsible for assuring the consistency and quality of all behavioral health service delivery at all Calvert Health Medical Center campuses.

This role will have oversight of the following services and centers as well as any future behavioral health service expansions or joint ventures:

Inpatient psychiatric units providing general adult, child/adolescent and substance use disorder/detox services.
ECT, ED/Crisis services at Calvert Health Medical Center.
Outpatient psychiatric services, including structured day treatment services (Intensive Outpatient and Partial Hospitalization programs), medical management and therapy services, and community services including Behavioral Health Home (BHH) in concert with Community Clinical Services, Inc., a federally-qualified healthcare center (FQHC) affiliated with Calvert Health Medical Center.
Telehealth services.
Consult liaison services to Calvert Health Medical Center.

Responsibilities:

Set annual goals for the behavioral health service line in collaboration with Calvert Health Medical Center leadership.
In partnership with the Finance and Strategic Planning departments, develop strategic plans, business plans, and proforma to support behavioral health strategic initiatives in concert with Calvert Health Medical Center initiatives.
Develop specific tactical and operating plans necessary to implement all phases of the behavioral health business plan.
Interface with system planning department to ensure coordination with system goals.
Update service line business plan annually.
Monitor, plan and make necessary changes to remain competitive in the market.
In conjunction with the Calvert Health Medical Center Business Development department, coordinate and direct business strategy and plan for future growth and development of services.
Identify and develop new business opportunities consistent with overall strategic objectives. Develop strategies to attract resources and generate independent financial support.
Ensure behavioral health services and strategy align with current and anticipated market forces.
Prioritize growth and expansion opportunities into new markets.
Create brand awareness for Calvert Health Medical Center behavioral health programs and services.
Provide research and support to marketing to ensure appropriate tactical directions and to provide follow-up analysis to evaluate effectiveness of marketing strategies.
Direct internal and external partnership discussions in support of service line initiatives.
Perform all other duties under the contract, as delegated by the President of Calvert Health Medical Center.

Quality

In partnership with clinical leadership, establish quality standards for behavioral health services and develop tools to monitor performance against standards.
Assure adherence to relevant regulations of government and accreditation agencies.
Lead and monitor quality improvement activities specific to the service line.
Oversee processes impacting behavioral health service line outcomes.
Direct development of service line management reports to monitor goals across the behavioral health service line.

Service

Assure excellence in patient experience across all behavioral health settings.
Direct the effective and efficient operation of all levels of services.
Research and develop appropriate benchmarks for key aspects of programs and service delivery.
Provide leadership to enable Calvert Health Medical Center to achieve national recognition for respective areas of accountability.
Assure the consistency of care processes for behavioral health services across Calvert Health Medical Center.
Interface with affiliated physician leaders and practice administrators to assure continuity of patient care services across all practice sites.

Financial Performance

Responsible for the development, implementation and management of annual budget including revenue and volume projections, labor and non-labor expenses and capital expenditures.
In partnership with the Payor Strategies department, support the negotiation of managed care contracts across the service line.
Conduct comprehensive assessment and investigation for all matters affecting behavioral health, including but not limited to market share, competitor analysis, governmental regulations and policies, new technologies, socio-demographics, and provider staffing.
Report service line activity on a predetermined basis.
Include financial performance, patient satisfaction surveys, quality improvement standards, complaint resolution, progress on goals.

People

Recruit, lead, engage, and retain high performing staff including providers.
Serve as the key administrative liaison with physicians and cultivate relationships with all physicians related to behavioral health.
Serve as the key communicator for both internal and external audiences relative to developments, status and key information regarding behavioral health.

Community

Meet the needs of the community through service line partnership with hospital, physician and community leaders.
Develop relationships with internal and external stakeholders, including government officials and community leaders at the regional, state, and national level.
Develop relationships with the community and donor community, Foundation Boards, and the Calvert Health Medical Center Board of Trustees, as needed, including the support of fundraising activity.

Responsibilities:

Master's Degree in business, finance, accounting, healthcare administration, or behavioral health discipline.
At least ten years of management experience in health care or related field. Behavioral health background strongly preferred.
Demonstrated success in working with physicians to develop and operate clinical programs.

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