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Oklahoma City

    Supervisory Transportation Assistant - Oklahoma City, United States - Veterans Health Administration

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    Description

    Summary

    This position, located at the Oklahoma City VA Health Care System, collaborates with the VTS Mobility Manager for transportation workload forecasting, scheduling design, procedure development and quality improvement implementation, modification of processes, evaluation and ongoing operational flow of the Veterans Transportation Program.

    Duties

    Major duties of this position include but are not limited to...
  • Performs a basic analysis of the data and generates a variety of reports; evaluate documents, . sampling plans, permit applications and other data collection forms
  • Reviews documents, reports and/or applications for omissions and inconsistencies and ensures data entry is complete and accurate
  • Analyzes and advises on VTS passenger movement policies and programs; assists in cultivating partnerships and multi-agency coordinated transportation activities
  • Provides training for VTP staff on a variety of transportation management and patient related software such as VetRide or other ride scheduling software contractor's corporate staff, Computerized Patient Record System (CPRS) and Veterans Information Systems and Technology Architecture (VISTA)
  • Assists in developing educational programs such as rider training materials, travel trainer program and community forums
  • Maintains communication with appropriate local, state and federal agencies and private interests
  • Provides daily supervision, guidance, overall planning, direction and support for the VTP subordinate staff; performs the administrative and personnel supervision functions relative to staff support
  • Establishes guidelines and performance expectations for staff, which are clearly articulated and measurable through the formal employee performance management system
  • Works closely and frequently with the Fiscal Service to effectively and efficiently oversee the OKC VAHCS transportation budget, expenditures and obligations and analysis of the VTP budget and provides information and recommendations to Associate Director, Chief Financial Officer, Mobility Manager, and VTS Program Staff, as appropriate, including critical budget areas and all Beneficiary Transportation program matters
  • Assists the Mobility Manager with developing related administrative regulations, such as those governing the allocation and distribution of personnel, supplies, equipment, and other resources or promulgating program guidance for the application across organizational lines or in varied geographic locations
  • Ensures appropriate documentation is present and/or scheduling for Veteran, per VTP program guidelines is conducted; makes special arrangements for Veterans per physician documentation according to Veterans medical condition and is responsible for securing reservations on one of the VTS vehicles or sourcing alternative transportation when VTS lacks the capability to support the Veteran
  • Communicates with VTS drivers traveling to Veteran's pickup location and Medical facilities to resolve potential problems and will maintain communications regarding Veterans return travel arrangements
  • Work Schedule: Monday-Friday, 8:00am-4:30pm
    Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
    Virtual: This is not a virtual position.
    Position Description/PD#: Supervisory Transportation Assistant / PD110270
    Relocation/Recruitment Incentives: Not Authorized
    Critical Skills Incentive (CSI): Not Approved
    Permanent Change of Station (PCS): Not Authorized
    Financial Disclosure Report: Not Required

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