- Answers all incoming calls in a prompt, polite, professional manner, addressing inquiries or scheduling appointments or transferring them to the appropriate person or department quickly
- Check for recalls and parts availability on every call
- Responsible for obtaining customer data prior to arrival as well as refer to each customer's service history to see if they have missed a service
- Maintaining comprehensive and up to date knowledge of products
- Make outbound calls for service reminders, safety recalls, and other recommendations.
- Follows all company policies and procedures
- Provide exceptional customer service by treating guests with courtesy and respect.
- Other duties may be assigned.
- Excellent oral and written communication skills
- Strong computer skills, with the ability to manage multiple applications at once
- Strong organizational and multi-tasking skills
- Professional demeanor and appearance
- Prior customer service experience a plus
- Ability to learn and operate various computer programs.
- Ability to work a flexible schedule including evenings, weekends and holidays
- Reliable Transportation
- Valid driver's license with acceptable driving record
- Acceptable background and drug screening
- Being bilingual (English/Spanish) is a plus, not a requirement
- None
- Full-Time
- Starting at $15.00/hr
- Monthly Bonus
- 401(k) & 401(k) Matching
- Employee Assistance Program
- Health Insurance
- Dental Insurance
- Vison Insurance
- Life Insurance
- Flexible Spending Account
- Paid Time Off After 6 months
- Referral Program
- Associate Discount Program
- Ability to work a flexible schedule
-
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Customer Service Representative - Winter Park - Holler Classic
Description
Customer Service Representative- Holler Classic Family of DealershipsHoller-Classic Family of Dealerships, an Automotive News Top 150 dealership group with 11 dealerships serving the Central Florida market, has been proudly family-owned since 1938. Our Buy Smart - Be Happy brand promises include Our Best Price First, Pure and Simple and Commission-Free Sales.
Holler and Classic Family Collection of Dealerships is adding to our Team resulting in an immediate need for a strong candidate to fill a position in our Business Development Center.
The ideal candidate will be a self-starter with great communication and customer service skills. They must be able to engage the customer on the phone and speak clearly and concisely. Must be detailed oriented and is responsible for answering all inbound calls and booking appointments based on maintenance schedule or issues per individual brand's requirements.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Essential Duties and Responsibilities include the following:
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Customer Service Representative
Only for registered members Orange Park, Florida
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Customer Service Representative
Only for registered members Winter Park, FL
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Client Services Representative
Only for registered members Winter Park, FL
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Customer Service Representative
Only for registered members Winter Park, FL
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Customer Service Representative
Only for registered members Winter Park, FL
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Customer Service Representative
Full time Only for registered members Winter Park
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Patient Service Representative
Only for registered members Winter Park
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Guest Service Representative
Only for registered members Winter Park, FL
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Client Services Representative
Only for registered members Winter Park
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Guest Service Representative
Only for registered members Winter Park
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Customer Service Representative
Full time Only for registered members Winter Park
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Hygiene Services Representative
Only for registered members Orlando, FL
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Service Representative
Only for registered members Orlando
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Guest Service Representative
Only for registered members Winter Park, FL
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Service Representative
Full time Only for registered members Orlando
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Service Representative
Only for registered members Orlando, FL, USA
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Customer Service Representative
Only for registered members Winter Park, FL
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Patient Service Representative
Full time Only for registered members Winter Park
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Customer Service Representative
Only for registered members Maitland
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Patient Service Representative
Only for registered members Maitland
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Sales & Member Services Representative
Only for registered members Winter Park, FL