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    Host/Hostess - Holden, United States - The Greenbrier Hotel

    The Greenbrier Hotel
    The Greenbrier Hotel Holden, United States

    4 weeks ago

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    Description

    Job Description


    Position: Host/Hostess


    Department: Food and Beverage


    Primary Responsibilities:

    • Provide support to Management staff in the daily operations
    • Uphold Service Standards while working with a highly motivated and guest-service focused team.
    • Organizational Skills a must
    • Anticipate guests needs and respond accordingly
    • Communicate well with guests and staff
    • Keep numbers of staff accurate and fair

    Secondary Responsibilities:

    • Time Management Skills
    • Help with day to day operations
    • Adjust to changes being made throughout day

    Normal Working Hours:


    • Shifts Differ Depending on Location. Shifts can include breakfast, lunch, and dinner.
    In order to be successful in this position, the ideal candidate must meet the following criteria


    • Natural Ability to Anticipate Guest Needs
    • A sincere desire to please, genuinely friendly
    • Smile
    • Intelligence
    • High Energy
    • Pride
    • Ability to Change and Progress
    • Appreciation for Traditional Values
    • Trustworthiness

    Educational Requirements:


    • High School Diploma or G.E.D preferred

    Communication Skills Requirements:

    • Ability to communicate well with guests and staff

    Technical Requirements:


    • Computer skills



    • Operate Arts (Reservation System)

    Required Supervision:


    • Reports to Manager and Assistant Managers

    The selected candidate must be able to uphold the Greenbrier's Vision as well as demonstrate the 12 Greenbrier values of Safety, Honesty, Excellence, Respect, Empowerment, Pride, Teamwork, Loyalty, Commitment, Cleanliness, Responsibility and Fairness.

    *Requirements are subject to change

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