- Monitor multiple chatrooms for outages.
- Coordinate with operators, technicians, and engineers to troubleshoot issues.
- Maintenance of the outage/troubleshooting database.
- Identify software or hardware related flaws to engineers.
- Serve as a liaison for failure analysis and troubleshooting coordination with SIGINT operations and field service personnel.
- Provide real-time overall fleet health status of SIGINT Mission equipment.
- Maintain Mission Status Log for DoD and other US Government entities.
- Review data in support of collection concept development.
- Maintain awareness of community activities impacting assignments.
- Independently write reports detailing methods, results, and impacts to assigned issues.
- Perform queries and analysis using national databases.
- Perform signals analysis research.
- Produce geo-location data to support the development of various intelligence reports.
- Create data products and support/develop associated systems which heavily utilize technically derived data from multiple sources to include SIGINT, MASINT, IMINT, OSINT, and HUMINT.
- Train other members of the team on SIGINT fundamentals.
- 0 years of relevant experience with Bachelors in related field; or High School Diploma or equivalent and 4 years relevant experience.
- TS/SCI with CI Poly security clearance.
- Current NSA clearance and badge.
- Mode 1, 2,3, 5, or 6 certified.
- Familiarity with AIRHANDLER and AIRHANDLER suite of systems.
- Experience troubleshooting systems.
- Next Generation Wireless Certification.
- Raw signals processing, programming, or quantitative analysis experience.
- Associate's or Bachelor's degree in mathematics, physics, statistics, engineering, or science.
- Military experience.
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Description
Requisition Number: 18626
Required Travel: 0 - 10%
Employment Type: Full Time/Salaried/Exempt
Anticipated Salary Range: $59, $90,000.00
Security Clearance: TS/SCI with Poly
Level of Experience: Entry Level
Meet HII's Mission Technologies Division
Our team of more than 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is leading the next evolution of national defense – the data evolution - by accelerating a breadth of national security solutions for government and commercial customers. Our capabilities range from C5ISR, AI and Big Data, cyber operations and synthetic training environments to fleet sustainment, environmental remediation and the largest family of unmanned underwater vehicles in every class. Find the role that's right for you. Apply today. We look forward to meeting you.
Who We Are
HII-Mission Technologies is seeking an Intelligence Analyst to join our Operations Support Team (OST) located at the Ft. Meade and Annapolis Junction, Maryland locations. This critical position is part of a 24/7 Help Desk team of technicians that is required to maintain optimal posture of SIGINT systems across a wide range of AORs. The OST Intelligence Analyst diagnoses, troubleshoots, and rectifies any faults for deployed sensors, and forwards unresolved issues to deployed Field Service Representatives (FSRs) with the correct diagnosis and the steps for repair.
The OST Intelligence Analyst serves as a point of contact for FSRs to gain assistance in troubleshooting deployed systems; provides on-call reach-back capability to mission managers, FSRs and system engineers for deployed assets; and resolves Service Requests (SRs) for system outages and troubleshooting. Additionally, they may be asked to provide onsite support activities for flight test operations at customer facilities. This includes conducting validations, installation of systems on platforms, loading and unloading equipment, monitoring tests on systems, equipment installation and testing, and setting up software servers. This requires travel to the customer facilities for up to two weeks per occurrence.
The OST Help Desk is operational 24 hours a day, 7 days a week. Currently there are two modified Panama shifts of 12 hours each; the first shift begins at 6 am and ends at 6 pm. The second shift begins at 6 pm and ends at 6 am. Teams of technicians work an approximate rotating shift pattern of 2 days on / 2 days off; 5 days on / 5 days off. Operational teams will periodically switch between the first and second shifts (days and nights) every 2 months.
What You Will Do
What We Are Looking For
Preferred: Bonus Points For...
Physical Requirements
May require working in an office, industrial, shipboard, or laboratory environment. Capable of climbing ladders and tolerating confined spaces and extreme temperature variances.Why HII
We build the world's most powerful, survivable naval ships and defense technology solutions that safeguard our seas, sky, land, space and cyber. Our diverse workforce includes skilled tradespeople; artificial intelligence, machine learning (AI/ML) experts; engineers; technologists; scientists; logistics experts; and business administration professionals.
Recognized as one of America's top large company employers, we are a values and ethics driven organization that puts people's safety and well-being first. Regardless of your role or where you serve, at HII, you'll find a supportive and welcoming environment, competitive benefits, and valuable educational and training programs for continual career growth at every stage of your career.
Together we are working to ensure a future where everyone can be free and thrive.
Today's challenges are bigger than ever, and the nation needs the best of us. It's why we're focused on hiring, developing and nurturing our diversity. We believe that diversity among our workforce strengthens the organization, stimulates creativity, promotes the exchange of ideas and enriches the work lives of all our employees.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.
Do You Need Assistance?
If you need a reasonable accommodation for any part of the employment process, please send an e-mail to and let us know the nature of your request and your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. Additionally, you may also call for assistance. Press #3 for HII Technical Solutions.
