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- Ensure accuracy and timeliness of information to the Billing Department for customer invoicing and carrier payments
- Audit freight and carrier bills for accuracy and resolve conflicts
- Process adjustments as necessary ensuring proper documentation is provided.
- Research and resolve billing discrepancies in a timely manner while maintaining good customer and carrier relationships
- Communicate with the finance team and other support personnel along with internal and/or external customers to resolve issues
- Perform the necessary clerical, data entry, research, and problem resolution duties required.
- Ensure customer invoice requirements are met prior to and including delivery of invoices.
- Maintain customer profiles to ensure accuracy
- Perform assigned duties in a professional and service-oriented manner with customers, carriers, and fellow employees
- Respond to all customer billing inquires via email and/or telephone.
- Adhere to strict deadlines and performance metrics
- Other duties as required by business needs or as assigned
- PC proficient (Microsoft Office preferred), Intermediate Excel and Accounting software skills (Microsoft AX preferred) Minimum Qualifications
- Associates degree in the financial field preferred
LTL Billing Specialist - Cranberry, United States - PLS Logistics Services
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Description
Job summary
Process the upload file in an accurate and timely manner. Ensure accuracy of customer invoices and carrier payments.
Summary of essential job functions
Minimum Requirements