Technical Customer Care Specialist I - Overland Park

Only for registered members Overland Park, United States

1 month ago

Default job background
Full time $16.59 - $24.86 (USD)
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Job summary

This Technical Customer Care Specialist I role provides technical customer support to ensure customer satisfaction with products and services.

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Responsibilities

  • Work directly with clients via phone email chat etc. to resolve application product issues
  • Provide technical support on issues through to resolution
  • Maintains expert-level knowledge of line of business processes procedures/li>Facilitate communication to other departments as needed
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Qualifications
  • High School Diploma/GEDAbleity troubleshoot document issues related system performance functionality /li/ul+This position must be able to work any shift during business hours This position may include weekend hours.Total Hours Worked:=6am-7pm CDT (Central Standard Time) due changes in business needs - flexible schedule - Saturday Schedule Included./span>
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