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Helpdesk Support Analyst - San Antonio, United States - Collabera
Description
Domain- Banking/FinanceJob Title - Helpdesk-Analyst
Location - San Antonio, TX 78245 / Hybrid
Duration - 12 months (Extension/ Conversion will be based on performance.)
Pay Rate:
($22-$23) hourly
Requirement:
At least 1-year Helpdesk Experience
MS Office Experience
VDI Support
WIN 10 Experience
Good Understanding of TCP/IP/DHCP/DNS Networks
Active Directory Responsibilities
Take 40+ calls per day, plus the ability to work in between calls on other work as assigned.
Some experience with L2 & L3 support is a big plus.
Windows remote assistant - to remote into someone's machine.