- Provide necessary support for all Outsides Sales (Outside, Key and Continuity) activities as needed
- Create customer quotes based on Outside Sales SSRs (Sales Service Requests)
- Input Salesforce order notes and activate quotes upon receipt of a signed agreement
- Update and extract information from Salesforce, Omnia & CRM as needed to complete support activities and maintain accurate customer records
- Collaborate with Sales Support and Network Operations to ensure precise order entry of complex services (HPBX, SIP, PRI, and VLANs) to provide a quality customer experience
- Handle follow-up Omnia billing corrections, issues, and problems through direct interaction with the billing department and/or customers
- Research and respond to customer billing and service inquiries
- Serve as backup for various department roles as needed
- Perform special projects as assigned by Director, Supervisor, or Team Lead
- High school education or equivalent
- Bachelor's degree in a related field preferred
- Knowledge of telecommunications and internet services preferred
- Excellent oral and written communication, organization, prioritization, and decision-making skills required
- Intermediate to advanced PC skills are necessary
- Ability to multi-task
- Ability to proficiently use Omnia and Toolbox in order to perform customer product audits when required
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Job Summary · The Outside Sales Support Representative supports a team of Fiber Optics Business Sales Executives through the entire sale process starting with the creation of opportunities to post-sale support. The primary objective of the Outside Sales Support Representative is ...
Chattanooga $38,000 - $65,000 (USD) per year1 week ago
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Job Summary · The Outside Sales Support Representative supports a team of Fiber Optics Business Sales Executives through the entire sale process starting with the creation of opportunities to post-sale support. The primary objective of the Outside Sales Support Representative is ...
Chattanooga, Tennessee, , United States $38,000 - $65,000 (USD) per year1 week ago
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Job Summary · The Outside Sales Support Representative supports a team of Fiber Optics Business Sales Executives through the entire sale process starting with the creation of opportunities to post-sale support. The primary objective of the Outside Sales Support Representative is ...
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Outside Sales Support Representative - Chattanooga - EPB
Description
Job SummaryThe Outside Sales Support Representative supports a team of Fiber Optics Business Sales Executives through the entire sale process starting with the creation of opportunities to post-sale support. The primary objective of the Outside Sales Support Representative is to assist in keeping the Outside Sales Executives in the field and interacting with EPB prospects and customers.
Duties and Responsibilities
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Outside Sales Support Representative
Only for registered members Chattanooga
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Outside Sales Support Representative
Only for registered members Chattanooga, Tennessee, , United States
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Outside Sales Support Representative
Only for registered members Chattanooga, TN
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Remote Client Support Representative
Only for registered members Chattanooga
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Customer Service Support Representative
Only for registered members Hamilton
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Customer Support/ Sales Call Center Representative
Only for registered members Chattanooga, TN
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Technical Support Representative II/III
Only for registered members Dalton
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Technical Support Representative II/III
Only for registered members Dalton, GA
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Product Support Representative Opportunity in Dalton, GA
Only for registered members Dalton, GA
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SAS Work-Study Student-Process and Customer Support Representative
Only for registered members Dalton, GA
-
Client Experience Representative
Only for registered members Chattanooga
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College Financial Representative, Internship Program
InternshipSHIP Only for registered members Chattanooga
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College Financial Representative, Internship Program
InternshipSHIP Only for registered members Chattanooga
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SBO Admin Support
Only for registered members Chattanooga
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Agency Sales Representative
Only for registered members Chattanooga
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Logistics Operations Intern
Only for registered members Chattanooga
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Relationship Marketing Strategist: Chattanooga, TN
Only for registered members Chattanooga
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Customer Service Representative, SBO
Only for registered members Chattanooga
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Home Health Area Sales Manager
Only for registered members Chattanooga
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Carrier Sales Representative
Only for registered members Chattanooga
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Sales And Marketing Specialist
Only for registered members Chattanooga