- Serve as the primary liaison for our largest customer, fostering long-term partnerships and ensuring alignment with strategic objectives.
- Develop and execute account strategies that deliver value across cost, quality, and supply chain efficiency.
- Collaborate with customer teams (engineering, procurement, operations) to manage expectations and deliver results.
- Influence executive decision-making through data-driven insights, risk assessments, and scenario planning.
- Lead negotiations for large-scale commercial agreements with customer counterparts.
- Develop cost strategies to optimize pricing across the product lifecycle—from NPI (New Product Introduction) to mass production.
- Partner with legal, finance, and operations teams to structure agreements aligned with company objectives.
- Drive ramp planning and operational efficiencies for product launches, balancing customer needs with company profitability.
- Implement strategies to reduce total cost per unit (TCU), improve cycle times, and enhance factory automation.
- Build and mentor a high-performing account management team to execute day-to-day activities and deliver strategic outcomes.
- Experience: 10+ years in global supply chain, strategic account management, or procurement within consumer electronics or high-volume manufacturing.
- Industry Background: Prior experience in Senior Account Management, Global Supply Management, or Contract Manufacturing roles at leading tech companies.
- Technical Expertise:
- Strong knowledge of PCBA and PCB design/manufacturing.
- Understanding of mechanical and electrical component sourcing and supplier capability development.
- Commercial Acumen:
- Expertise in contract manufacturing, supplier development, cost negotiations, and production ramp planning.
- Formal negotiation training (Harvard Negotiation Project, Karrass, or similar preferred).
- Leadership & Communication:
- Proven ability to influence senior executives and manage high-value relationships.
- Excellent organizational skills and ability to execute plans with clear deliverables and timelines.
- Education: BS degree, MBA or Master's degree in Supply Chain Management, Business, or related Engineering.
- Additional: Experience setting up and managing new manufacturing sites or factory ramps; familiarity with ERP systems (SAP or equivalent).
- Data-driven, self-motivated, and results-oriented.
- Strategic thinker with strong analytical skills and a focus on cost management and risk mitigation.
- Comfortable engaging with stakeholders at all levels—from GSMs and Program Managers to VP-level executives.
- Hands-on technical background (e.g., PCB design) combined with business development or account management experience.
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Director / Senior Account Manager - Electronics Manufacturing Services (EMS) - Santa Clara - Tata Electronics
Description
About Tata Electronics
Tata Electronics) is a greenfield venture of the Tata Group, a global enterprise operating in over 100 countries across six continents. Guided by the mission "To improve the quality of life of the communities we serve globally, through long-term stakeholder value creation based on leadership with trust," Tata Electronics is redefining the Electronics Manufacturing Services (EMS) landscape. We deliver innovative consumer electronics products, services, and solutions with a focus on engineering excellence, product reliability, and operational efficiency. If you are passionate about driving business growth, building strategic partnerships, and shaping the future of electronics manufacturing, we invite you to join our team.
Role Overview
We are seeking a Director / Senior Account Manager to lead and grow our engagement with one of our largest global customers. This is a high-impact role requiring deep expertise in global supply chain management, contract manufacturing operations, and large-scale commercial negotiations within the consumer electronics industry. The ideal candidate will have a proven track record in managing complex supplier relationships, optimizing cost structures, and negotiating multimillion-dollar contracts. This position demands strong leadership, executive communication skills, and a passion for operational excellence.
Key Responsibilities
Strategic Account Management & Relationship Building
Pricing, Contracts & Commercial Negotiations
Operational Excellence
Team Leadership
Required Skills & Qualifications
Essential Attributes
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Manufacturing Engineer Service
Only for registered members Sunnyvale, CA
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Manufacturing Engineer Service
Only for registered members Sunnyvale
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Manufacturing Engineer Service
Only for registered members Sunnyvale, CA
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Director NPI Service Manufacturing Operations
Only for registered members Sunnyvale, CA
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Sr Manufacturing Process Engineering
Omega Electronics Manufacturing Services- San Jose
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SMT Assembler/ Loader
Only for registered members San Jose
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Swing Shift SMT Process Technician
Only for registered members San Jose
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NPI Material Handler
Only for registered members San Jose, CA
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NPI Material Handler
Only for registered members San Jose
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Contract Manufacturing Process Engineer
Only for registered members San Jose
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QC Inspector
Only for registered members San Jose
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Production Technician
Only for registered members Santa Clara
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Director Business Development Manufacturing
Only for registered members Santa Clara
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Senior Manager of Business Development
Only for registered members Santa Clara
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Director of Business Development
Only for registered members Santa Clara
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Business Development Manager- Hitech
Only for registered members Santa Clara
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Director, Business Development
Only for registered members Santa Clara
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In-Process Quality Control Inspector
Only for registered members Santa Clara
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Staff Hardware Electronics Engineer
Only for registered members Santa Clara
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Director Business Development, Manufacturing
Only for registered members Santa Clara
