Information Systems Technician - Madison, United States - DaikyoNishikawa USA, Inc.

Description

The IS (Information Systems) Technician is tasked with installing, monitoring, and maintaining, computer systems software and hardware for Production and Office areas. The IS Technician coordinates with IS staff on both shifts to update and install systems and work on projects.

A successful IS Technician must have a thorough understanding of computer software, hardware, networking, and Manufacturing Execution Systems (MES). The candidate will also have great troubleshooting abilities, attention to detail, and communication skills.

Specific Responsibilities

• Install and configure new software and/or hardware.
• Research and procure IS hardware and supplies.
• Participate in IS inventory asset management.
• Train employees on new systems.
• Perform software updates.
• Diagnose and troubleshoot manufacturing and software equipment issues.
• Create work logs.
• Process documentation.
• Serve as an escalation resource.
• Install and configure new printers, computers, and other equipment.
• Repair hardware.
• Renew licenses and other legal documents.
• Ensure compliance with quality standards.
• Oversee data storage and preservation.
• Assess potential threats to network and information security systems.
• Perform security-risk prevention actions to include implementation of measures to secure infrastructure and data including firewall management, development and enforcement of information security policies, vulnerability assessments and scans, and application of security patches.
• Monitor ongoing contracts with suppliers.
• Address IS issues that interrupt production operations as overseen by both Operations/Production management staff and Engineering Manager.
• Other tasks and responsibilities related to IS coverage for the company.
• Willingness to support Production schedules.

Education Requirements and Preferences:

• High School diploma
• Two-year degree or accredited certification in Computer Science or Information Technology preferred.
• 2-3 years' experience in IT/IS related work/field desired
• Ability and experience with troubleshooting networking technologies, both hardware and software issues, is highly preferred.
• Experience with DOS and other legacy applications
• Proficient in MS Office applications: Word, Excel, Access, PowerPoint.
• Previous experience or working knowledge of NYSUS (MES) or SAP is a plus.

DNUS is committed to encouraging diversity and inclusion in the workplace. DNUS will not discriminate based on any protected class in it's hiring/onboarding/employment practices. Reasonable accommodations can be requested and will be considered as it relates to the essential functions of this job.

About DNUS, Inc.:

Daikyo Corporation was established in 1953 in Fuchu-cho, Aki-gun, Hiroshima-ken Japan. As a manufacturer of plastic products for automotive, machinery, electric appliance, vessels, and general household purposes. Today, DaikyoNishikawa (DNUS) Inc. established its first venture in the United States in 2019, primarily serving Mazda and Toyota automotive industry. DNUS, Inc. is a high-end technology and quality-driven automotive company. It is the policy of DNUS, Inc. to provide full and equal employment opportunities to all employees and potential employees without regard to race, color, religion, national or ethnic origin, veteran status, age, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other legally protected status.