- Under direction from manager, coordinates the administration aspects of the Salesforce tool and inventory management of cases.
- Under direction from manager, manually assigns cases to staff and/or routes to queues.
- Triages new cases, tracking and trending and routing appropriately.
- Assists with monitoring of case age and routing.
- Performs administration case updates in salesforce application as appropriate.
- Supports preparation of case activity and production reports.
- Works with Salesforce IT team to develop reports.
- Assists with any Salesforce training needs.
- Performs other duties, as assigned by management.
- Bachelor's degree required.
- Minimum 3 years' health plan experience with a CRM tool; Salesforce a plus.
- Proficient in MS Office applications.
- Integrity and Trust.
- Customer Focus.
- Functional/Technical skills.
- Excellent verbal and written communication skills, with the ability to effectively communicate.
- Strong organizational and analytical skills.
- Ability to solve practical problems and recommend solutions.
- Ability to plan work, work with staff, at all levels of the organization.
- Show initiative and flexibility.
- Ability to manage time and make decisions within the scope of assigned authority.
- Ability to multi-task.
- Must be able to work in a fast-paced environment.
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Administrative Analyst
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Administrative Analyst
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Administrative Procurement Analyst
1 month ago
Only for registered members New York CityThe New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty. · Drafting solicitation specifications in a clear and concise mannerProcessing purchase orders using vari ...
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Administrative Procurement Analyst
1 month ago
Only for registered members New York, NYThe New York City Department of Youth and Community Development (DYCD) is seeking to hire an Administrative Procurement Analyst who will be responsible for processing procurements for services, goods and construction in an accurate and timely manner. · Drafting solicitation spec ...
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Credit Administration Analyst
1 week ago
Only for registered members New YorkA Top-Tier Bank in Midtown, Manhattan is seeking a Credit Administration Analyst for a full-time position. · ...
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Credit Administration Analyst
1 week ago
Only for registered members New YorkA Top-Tier Bank in Midtown, Manhattan is seeking a Credit Administration Analyst for a full-time position. · ...
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Junior Administrative Analyst
1 week ago
Only for registered members New York Full timeWe are hiring a Junior Administrative Analyst to support the Federal Protective Service's PSO Program in Region 2. The analyst helps manage program data, prepare documentation and assist regional leadership with daily operational needs. · Employer-provided paid Medical / Dental / ...
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administrative staff analyst
1 month ago
Only for registered members New York, NYThis position reports to the Budget & Procurement Director and provides comprehensive support across all FMD functions. The mission of the New York City Police Department is to enhance the quality of life in New York City by working in partnership with the community to enforce th ...
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Administrative Analyst
1 week ago
Only for registered members New York, NYWe are looking for innovative and entrepreneurial associates to join the fastest growing food and beverage management company. · Assist in the continued development of tools supporting visibility to Operations and support of budget achievement, optimization of Food and Labor cost ...
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Administrative Procurement Analyst
1 week ago
Only for registered members New York City, NYThe New York City Department of Youth and Community Development (DYCD) is seeking an Administrative Procurement Analyst to process procurements for services, goods and construction in an accurate and timely manner. · ...
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Senior Administrative Analyst
1 week ago
Only for registered members New York Full timeUS Federal Solutions seeks a Senior Administrative Analyst to provide full-spectrum administrative support to the Federal Protective Service in Region 2. · ...
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Credit Administration Analyst
1 month ago
Only for registered members New York, NYA Top-Tier Bank in Midtown is seeking a Credit Administration Analyst for a full-time position. · ...
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Senior Administrative Analyst
4 days ago
Only for registered members New York, United StatesUS Federal Solutions – Senior Administrative Analyst · This role supports the Protective Security Officer (PSO) Program and works closely with CORs, the PSO Operations Officer, and regional leadership. The analyst helps guide daily operations, strengthens business processes, and ...
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Claims Administrative Analyst
2 weeks ago
Only for registered members New YorkThe Salesforce Analyst is accountable for performing analysis and administrative support specifically to Salesforce (SF) for the Claims Department. · Scope Of Role & Responsibilities · Under direction from manager coordinates the administration aspects of the Salesforce tool and ...
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Junior Administrative Analyst
1 month ago
Only for registered members New York City Metropolitan AreaGuggenheim Investments seeks a Junior Administrative Analyst to work with the Lead Administrative Analyst in providing support to the Office of the President. This role requires strong organizational skills and professional discretion. · ...
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Administrative Budget Analyst
1 month ago
Only for registered members Manhattan, NYThe NYC Department for the Aging is seeking an Administrative Budget Analyst to join their team. The successful candidate will be responsible for creating budget modifications in FMS for both Personnel and Other than Personnel budgets. · ...
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Administrative Systems Analyst
1 month ago
Only for registered members New YorkThe Center for Population Health Data Science (CPHDS) is responsible for managing key administrative functions that support the effective operation of the center. · We are seeking an experienced Administrative Systems Analyst to lead the development of internal tools and workflow ...
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Analyst, Portfolio Administration
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Only for registered members New York $70,000 - $75,000 (USD)The Analyst, Portfolio Administration is responsible for performing daily and monthly reconciliations of cash, positions, and market values.Performing daily and monthly client account transactions. · ...
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administrative staff analyst
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Claims Administrative Analyst - New York - MetroPlusHealth
Description
Position OverviewThe Salesforce Analyst is accountable for performing analysis and administrative support specifically to Salesforce (SF) for the Claims Department. Incumbent will triage new cases and route/reroute cases as needed, assign salesforce cases to staff, will monitor, analyze, track and trend salesforce cases, will assist with compilation of key salesforce case metrics and will perform routine administrative case functions within the salesforce system. Salesforce will also make recommendations for improvement to the SF application to improve department efficiency and quality.
Scope of Role & Responsibilities
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Administrative Analyst
Only for registered members New York City, NY, US
-
Administrative Analyst
Only for registered members New York
-
Administrative Analyst
Only for registered members New York, NY
-
Administrative Analyst
Only for registered members Finance Office, New York, NY, US
-
Administrative Procurement Analyst
Only for registered members New York City
-
Administrative Procurement Analyst
Only for registered members New York, NY
-
Credit Administration Analyst
Only for registered members New York
-
Credit Administration Analyst
Only for registered members New York
-
Junior Administrative Analyst
Full time Only for registered members New York
-
administrative staff analyst
Only for registered members New York, NY
-
Administrative Analyst
Only for registered members New York, NY
-
Administrative Procurement Analyst
Only for registered members New York City, NY
-
Senior Administrative Analyst
Full time Only for registered members New York
-
Credit Administration Analyst
Only for registered members New York, NY
-
Senior Administrative Analyst
Only for registered members New York, United States
-
Claims Administrative Analyst
Only for registered members New York
-
Junior Administrative Analyst
Only for registered members New York City Metropolitan Area
-
Administrative Budget Analyst
Only for registered members Manhattan, NY
-
Administrative Systems Analyst
Only for registered members New York
-
Analyst, Portfolio Administration
Only for registered members New York
-
administrative staff analyst
Only for registered members New York