- Provide consistent professional customer service to all walk-ins or call-in customer inquiries regarding products, price, and technical information.
- Support the outside sales force as needed in servicing and obtaining new business.
- Oversee and ensure that cash reports, charge tickets, coding, costing, pricing, daily cash summary, bank deposits are processed accurately daily.
- Responsible for maintaining the accuracy of back order report, open order report, and PO expedite report.
- Establish and manage cylinder and hard goods inventory levels for the branch.
- Supervise the training of inside sales associates in areas including product knowledge, company policies, processes, and procedures; and safety; ensures that all associates are trained to perform critical branch functions.
- Ensure branch store shelves and displays are kept neat and clean and adequately stocked and properly organized, exposing customers to all new and featured products.
- Perform periodic performance reviews of branch associates.
- Serve as liaison between employees and management, providing performance advice and direction in conjunction with the Human Resources department and senior management.
- Oversee general housekeeping of showroom, offices, warehouse, break room, restroom, and grounds.
- Maintain a safe work environment; organize required monthly safety meetings; and strictly enforces all company safety rules and regulations.
- High school diploma or equivalent. College degree preferred.
- Minimum of five (5) years of experience in sales and distribution of industrial gases and welding supplies or similar industrial products; at least two (2) years of experience in a managerial capacity.
- Strong retail sales/customer service skills desired.
- Knowledge of welding applications and equipment is a plus.
- Able to work efficiently in a fast-paced environment and be detail-oriented with good organizational skills.
- Must be able to work with a wide variety of people with different personalities and backgrounds while promoting a team player attitude.
- Must be able to read and interpret documents such as safety rules, MSDS, operating and maintenance instructions and procedure manuals.
- Must be flexible to adjust work schedules to meet operational requirements, may include "on call' weekend work and overtime on an as-needed basis.
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Branch Manager - Harvey, United States - Airgas
Description
The candidate in this position will be responsible for overseeing the efficient and profitable operation of all branch activities. In addition to reporting all financial and operations information to company management, this candidate is responsible for hiring, training, and dismissing any employees at the branch.
Responsibilities
Qualifications
About Airgas
Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products.
Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions.
Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for Industry and Health. Air Liquide is present in 78 countries with approximately 64,500 associates globally.
Join us for a stimulating experience: you'll find a world of learning and development opportunities where inventiveness is at the heart of what we do, in an open, collaborative and respectful environment.
Your differences enhance our performance
At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
