Jobs
>
Lansing

    Retail Customer Service Team Member - Lansing, United States - Michaels Stores

    Default job background
    Part time
    Description
    Store - LANSING-DELTA TOWNSHIP, MI

    Deliver friendly customer service, help customers shop our store and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unload and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.

    Major Activities
    Help customers shop, locate product they are looking for and provide solutions
    Provide a fast and friendly check out experience; execute cash handling to standards
    Engage customers on benefits of Rewards program and complete enrollments
    Educate customer on Voice of Customer (VOC) survey
    Assist with Omni channel processes, including BOPIS (Buy Online Pickup in Store) and Ship From Store (SFS)
    Participate in the truck un-load, stocking and planogram (POGs) processes
    Responsible to complete merchandise recovery and maintenance to include the merchandise return / go back process and general store recovery to ensure a well merchandised and in-stock store
    Perform Store In Stock Optimization (SISO) and AD set duties as assigned
    Support shrink and safety programs
    Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards
    Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for other Team Members
    Other duties as assigned

    Preferred Type of experience the job requires
    Retail and/or customer service experience preferred

    Physical Requirements
    Ability to remain standing for long periods of time
    Ability to move throughout the store
    Regular bending, lifting, carrying, reaching and stretching
    Lifting heavy boxes and accessing high shelves by ladder or similar equipment
    If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation

    Work Environment
    Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings

    Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

    To review a comprehensive list of benefits, please visit Michaels Benefits )

    CO, CT, WA and RI only - To review pay ranges for the position you are applying for, please visit Michaels Pay Ranges - CO, CT, WA and RI. )

    For 50 years, Michaels has been the best place for all things creative.

    We strive to inspire our customers, cultivate confident leaders, and serve our communities by fostering an inclusive environment for everyone to learn, shop, and create.

    At Michaels, everyone has a seat at our craft table and every Team Member is encouraged to hone their craft with opportunities for personal and professional growth.

    From our Stores and Distribution Centers to Artistree and our Support Center, our best-in-class team is committed to delivering on our purpose to fuel the joy of creativity.

    As the leading creative destination in North America, we operate over 1,290 stores in 49 states and Canada and online at and The Michaels Companies, Inc.

    also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace.

    Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.

    Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at MICHAEL).

    EEOC Know Your Rights Poster in English

    EEOC Know Your Rights Poster in Spanish

    EEOC Poster Optimized for Screen Readers

    Federal FMLA Poster

    Federal EPPAC Poster

  • Lake Fenton Management

    Team Member

    3 weeks ago


    Lake Fenton Management Lansing, United States Part time

    Pay Range: $11-16 · In a world full of quick service options, Arby's is seeking to be different and better. We want to be different for our customers and different for our employees. When you work at Arby's, it will be more than a job - it will be a place that prioritizes your gr ...

  • Long John Silver's

    Team Member

    2 weeks ago


    Long John Silver's Michigan City, United States Full time

    The Crew Member is the key service provider to our guests and is responsible for ensuring total guest satisfaction through positive engagement and interaction, consistent order accuracy, quality product presentation, and expected speed of service. · The successful Crew Member is ...

  • Party City

    Team Member

    2 days ago


    Party City Lansing, United States

    Location: · Location: · Party City Team Member (Sales Associate) in Lansing, MI at Party City **Location:** · **Experience:** · Not Specified **Job Description** · **COME JOIN THE PARTY** · At PCHI, we create joy for our customers by making it easy to create unforgettable m ...


  • Joann Lansing, United States Part time

    Summary · The Team Member's responsibility first and foremost is to deliver a premium customer experience by inspiring creativity within our customers and making JOANN their happy place All Team Members drive sales through advanced product knowledge, innovative merchandising, an ...


  • Fazoli's Restaurant Lansing, United States

    Fazoli's currently offers competitive hiring wages, plus tip sharing. In addition to our competitive wage, we offer flexible work schedules. Our Service Team Member is a vital member of the Fazolis Team. Service Team Members enjoy meeting new people Team Member, Restaurant, Kitch ...

  • Michaels Stores

    Service Team Member

    4 minutes ago


    Michaels Stores Lansing, United States

    Store - LANSING, MI · Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintai ...

  • Nicole Burch Farmers Insurance

    Agency Team Member

    2 weeks ago


    Nicole Burch Farmers Insurance Lansing, United States

    Job Description · Job DescriptionJoin us at Nicole Burch Agency - Farmers Insurance in Lansing, Michigan, and step into a dynamic role that goes beyond just a jobits a chance to grow alongside a thriving team. We are seeking a Full-Time Insurance Sales Representative who is commi ...

  • United Restaurants LLC

    Team Members

    2 weeks ago


    United Restaurants LLC Michigan City, United States Full time

    PURPOSE OF YOUR WORK · At Checkers we make a difference in people's lives by serving our Teams, and Guests. As a member of the franchise team, you will be responsible for helping ensure we are 1st Choice for our Guests. Team Members will passionately serve our Guests, by providin ...

  • Rally's

    Team Members

    2 weeks ago


    Rally's Michigan City, United States Full time

    PURPOSE OF YOUR WORK · At Rally's we make a difference in people's lives by serving our Teams, and Guests. As a member of the franchise team, you will be responsible for helping ensure we are 1st Choice for our Guests. Team Members will passionately serve our Guests, by providing ...

  • White Castle

    Team Member

    1 week ago


    White Castle Michigan City, United States Full time

    You're not looking for a 're looking for a CertifiedTM Great Place to Work That's us—over 100-year-old White Castle, America's first fast food restaurant. You're in luck because we're looking for someone like you to help us create memorable moments—and The Original Slider—for Cra ...

  • Panera Bread

    Team Member

    1 week ago


    Panera Bread Michigan City, United States Full time

    Up to $14/hour with team tips · Come Join Panera Bread– an award-winning leader in the restaurant industry and employer of choice for 2022 and 2023 · What's in it for you? · • A competitive hourly wage PLUS TIPS · • A comprehensive benefit package including health, dental and vis ...


  • Jo-Ann Stores, LLC Lansing, United States Part time

    Summary · The Team Member's responsibility first and foremost is to deliver a premium customer experience by inspiring creativity within our customers and making JOANN their happy place All Team Members drive sales through advanced product knowledge, innovative merchandising, an ...


  • Meijer Lansing, United States

    As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community · Meijer R ...

  • Sam's Club

    Produce Team Member

    2 weeks ago


    Sam's Club Lansing, United States

    Position Summary... · Why do our members choose to purchase fruits & vegetables at Sam's Club? Our members tell us one of the biggest reasons is they get quality & fresh food at low cost. As a part of our produce team, you'll make important decisions about the quality of the pro ...


  • Love's Travel Stops & Country Stores Michigan City, United States

    Req ID: 434246 · Address: 10157 N. Loves Avenue Michigan City, IN, 46361 · Benefits: * Paid Time Off * Flexible Scheduling * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development · Welcome to Love's · Restaurant cash ...

  • Sam's Club

    Retail Team Member

    2 weeks ago


    Sam's Club Lansing, United States

    Position Summary...We are looking for people who take pride in their work to join our team. You help shape our member's entire shopping experience by giving them a positive first and last impression.In the member assist - cart attendant role, you are responsible for ensuring memb ...


  • Qdoba Lansing, United States

    QDOBA W Saginaw Hwy [Restaurant Associate / Crew Member] As a Team Member at QDOBA, you'll: Enthusiastically greet all guests when they enter the restaurant; Have fun and maintain a positive attitude at all times; Strive to exceed guest expectations; Follow recipe and preparation ...


  • Fazoli's Lansing, United States

    Fazoli's S. Cedar St. [Restaurant Associate / Crew Member] As a Team Member at Fazoli's, you'll: Meet new people and interact directly with Guests; Ensure each Guest has a memorable and enjoyable experience at Fazolis; React quickly to resolve the problem and make things right; R ...


  • Michaels Stores Lansing, United States Part time

    Help customers shop, locate product they are looking for and provide solutions Provide a fast and friendly check out experience; execute cash handling to standards Engage customers on benefits of Rewards program and complete enrollments Educate custo Customer Service, Retail, Tea ...


  • Michaels Stores Lansing, United States Part time

    Store - LANSING, MI · Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintai ...