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    VP ServiceNow Developer - Charlotte, United States - SMBC

    SMBC
    SMBC Charlotte, United States

    3 weeks ago

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    Description
    SMBC Group is a top-tier global financial group.

    Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance.

    The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan.

    SMFG's shares trade on the Tokyo, Nagoya, and New York (NYSE:
    SMFG) stock exchanges.

    In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru.

    Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients.

    It connects a diverse client base to local markets and the organization's extensive global network. The Group's operating companies in the Americas include Sumitomo Mitsui Banking Corp.

    (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC Rail Services LLC, Manufacturers Bank, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.


    The anticipated salary range for this role is between $103,000.00 and $206, The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire.

    The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.

    Role Description

    We are seeking a talented and motivated ServiceNow Developer to join our team. The successful candidate will be responsible for designing, developing, and implementing customized ServiceNow solutions to meet our business requirements.

    The ideal candidate should have a strong understanding of ServiceNow and ITIL processes, and the ability to work collaboratively with cross-functional teams & group companies.

    Role Objectives

    Design, develop and implement ServiceNow solutions that meet business requirements.

    Collaborate with stakeholders to gather requirements and design solutions that meet their needs.

    Develop and maintain technical documentation for ServiceNow solutions.

    Maintain a high level of technical expertise in ServiceNow development and ITIL processes.

    Troubleshoot and resolve issues with ServiceNow solutions.

    Maintain up-to-date knowledge of ServiceNow updates and new features.

    Participate in the testing and implementation of ServiceNow upgrades.

    Qualifications and Skills

    2-5 years of experience as a ServiceNow developer.

    Strong understanding of ITIL processes.

    Proficient in JavaScript HTML and ServiceNow development best practices.


    Experience with ServiceNow IT Service Management, ServiceNow CMDB, ServiceNow Discovery, ServiceNow Event Management, ServiceNow ITAM, ServiceNow Hardware Asset Management, ServiceNow Software Asset Management and ServiceNow Security Operations.

    Excellent problem-solving and analytical skills.

    Ability to work collaboratively in a team environment.

    Strong communication and interpersonal skills.

    ServiceNow Certified System Administrator certification is a plus.

    Additional Requirements

    D&I Commitment


    Responsible for fostering a culture of diversity and inclusion, holding leaders accountable for creating an inclusive environment through awareness and practice of equity in recruiting, developing, and promoting diverse talent.


    SMBC's employees participate in a hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office.

    SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process.

    We are an equal employment opportunity employer.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

    SMBC provides reasonable accommodations for employees and applicants with disabilities consistent with applicable law. If you need a reasonable accommodation during the application process, please let us know at
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