Samsung Ticket Operations Coordinator - Englewood Cliffs, NJ

Only for registered members Englewood Cliffs, NJ , United States

2 weeks ago

Default job background

Job summary

We are seeking an experienced Ticket Operations Coordinator to join the team as a Subject Matter Expert, Data Analyst, and Quality Assurance lead for technical support tickets within Contact Center operations.

Responsibilities

  • Review and analyze ticket data trends to identify patterns, inconsistencies, and areas for improvement
  • Monitor ticket updates for accuracy, completeness, and adherence to established guidelines and procedures
  • Conduct regular audits of ticket updates to ensure compliance with standards and identify training needs
  • Evaluate the existing contents(training)and support materials to recommend improvements

      Lorem ipsum dolor sit amet
      , consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare.

      Donec lacinia nisi nec odio ultricies imperdiet.
      Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula.

      Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit
      , at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus.
      Get full access

      Access all high-level positions and get the job of your dreams.



Similar jobs

  • Work in company

    Operations Coordinator

    Only for registered members

    + Job summary · ENV (Environetics) is a leading multi-disciplinary architecture, interior design and engineering firm located in Englewood Cliffs, NJ. · We are currently seeking to add talented and capable individuals to our diverse team. We are looking for motivated leaders to a ...

    Englewood Cliffs

    2 weeks ago

  • Work in company

    Operations Coordinator

    Only for registered members

    +This role is designed for a motivated individual who thrives in a fast-paced environment. As an Operations Coordinator at ENV (Environetics), you will play an active role in supporting the firm's growth initiatives while building leadership skills through real exposure. · +Propo ...

    Englewood Cliffs

    2 weeks ago

  • Work in company

    Operations Coordinator

    Only for registered members

    We are not simply filling a position—we are making a strategic investment in people. · ...

    Englewood Cliffs, NJ

    2 weeks ago

  • Work in company

    Operations Coordinator

    Only for registered members

    This is an excellent opportunity for someone looking to join a company with an exciting growth trajectory. We are looking for applicants who can multi-task, work well with a team, can manage a fast‐ paced environment, and who show initiative. · ...

    Englewood Cliffs $65,000 - $70,000 (USD) OTHER

    1 month ago

  • Work in company

    Operations Coordinator

    Only for registered members

    We are growing fast in New York and expanding to Florida, and we would love to welcome you to our community We work tirelessly every day to ensure children have access to a fun, rigorous, whole-child education regardless of zip code or economic status. · ...

    New York, NY

    1 month ago

  • Work in company

    Operations Coordinator

    Only for registered members

    DREAM is seeking a dynamic and results-driven individual to serve as an Operations Coordinator. · ...

    New York $65,000 - $75,000 (USD) Full time

    1 week ago

  • Work in company

    Operations Coordinator

    Only for registered members

    DREAM is seeking a dynamic and results-driven individual to serve as an Operations Coordinator. · ...

    New York $65,000 - $75,000 (USD)

    1 week ago

  • Work in company

    Operations Coordinator

    Only for registered members

    Support with day-to-day responsibilities of numerous operational processes to increase knowledge and flexibility across the team. · ...

    New York $50,000 - $55,000 (USD) Full time

    1 month ago

  • Work in company

    Inbound Operations Coordinator

    Only for registered members

    This role involves preparing daily visibility reports for customers and other departments collecting internal reports to forecast upcoming volumes monitoring inbound shipments managing SCM systems proficiency in Tableau FTV tools Korean bilingual preferred. · -Prepare daily inbou ...

    Englewood, New Jersey, United States

    6 days ago

  • Work in company

    Operations Coordinator

    Only for registered members

    The Operations Coordinator supports the day-to-day responsibilities of numerous operational processes to increase knowledge and flexibility across the team. This includes answering office calls professionally, · greeting guests upon arrival while assisting with their needs or dir ...

    New York $50,000 - $55,000 (USD)

    1 month ago

  • Work in company

    Program Operations Coordinator

    Only for registered members

    +Job Summary · Software Operations support Analyst · +The Global Media Operations (GMO) team provides order management and workflow tools and services to organizations throughout USA Network, SyFy, Bravo, Saturday Night Live... · ...

    Englewood, NJ

    6 days ago

  • Work in company

    Samsung Ticket Operations Coordinator

    Only for registered members

    This role will serve as a Subject Matter Expert, · Data Analyst and Quality Assurance lead for technical support tickets within Contact Center operations.,Bilingual in English and Korean (preferred) · ,Bachelor's Degree in Data Analysis or a similar/relevant discipline · ,<ul, ...

    Englewood Cliffs

    2 weeks ago

  • Work in company

    Temporary Logistics Operations Coordinator

    Only for registered members

    The Temporary Logistics Operations Coordinator plays a critical role supporting the smooth execution of daily logistics and supply chain activities. · ...

    Englewood Cliffs, New Jersey, United States

    6 days ago

  • Work in company

    Operations Coordinator

    Only for registered members

    The ideal candidate moves with urgency and purpose, anticipating needs and managing systems. This role is a full-time, in-person opportunity. · ...

    Bronx, NY

    5 days ago

  • Work in company

    NJ On-site Warehouse Operations Coordinator

    Only for registered members

    Operatør på hjembasert lagringssted ansvarlig for å sikre at ut- og innkjøringen av varer følger prosedyrene til selskapets KPI-målinger. Operatør må ha god arbeidsmoral, være ansvarsfull og ha gode kommunikasjonsevner samt evne til å samarbeide med andre. · ...

    Secaucus $20 - $27 (USD)

    1 week ago

  • Work in company

    Operations Coordinator I

    Only for registered members

    The Operations Coordinator I is responsible for ensuring the safe and efficient operations of an agency Shelter site by managing and monitoring administrative, fiscal, food services, physical plant safety and security, and transportation systems. · ...

    New York Full time

    4 weeks ago

  • Work in company

    Operations Coordinator

    Only for registered members

    The Operations Coordinator will complete administrative processes supporting operational efficiency, effectiveness, customer satisfaction and profitability providing superior customer service. · Oversight of accounts receivable process maintain local collection contacts support c ...

    North Bergen Full time

    1 month ago

  • Work in company

    Operations Coordinator

    Only for registered members

    This is a full-time hybrid role for an Operations Coordinator based in Manhattan, NY. The coordinator will oversee daily operational activities, coordinate logistics, manage supply chain processes, and support sales and marketing teams. · Strong organizational and time management ...

    New York

    1 week ago

  • Work in company

    Operations Coordinator

    Only for registered members

    This is a full-time hybrid role for an Operations Coordinator based in Manhattan NY with the option of remote work for part of the week. · ...

    New York

    1 week ago

  • Work in company

    Operations Coordinator

    Only for registered members

    We are currently recruiting for an Operations Coordinator to join our dynamic and growing team at Continental Industries Group. · ...

    New York

    1 week ago