Director of Client Services - Westlake Village
1 month ago
Job Summary
The Director of Client Services is a senior leadership role accountable for the successful delivery,onboarding,and long-term adoption of the Anchor Operating System across a portfolio of enterprise clients.
- Provide executive leadership for complex,payments-related and operational implementation projects
- Direct cross-functional internal teams and third-party vendors to ensure on-time,on-budget delivery
- Define and execute project scope,timelines,milestones,and success criteria ensuring technical feasibility and stakeholder alignment
- Serve as a senior liaison between Sales/Product/Engineering/Customer Success removing delivery obstacles aligning priorities
- Bachelor's degree in business/information systems/project management/or related field (or equivalent experience)
- PMP certification strongly preferred
- Demonstrated success delivering complex implementations through formal project management framework
Job description
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