Program Coordinator - Tacoma, United States - Lutheran Community Services Northwest

Description

Monday, April 29, 2024

Our Mission:
Lutheran Community Services Northwest partners with individuals, families and communities for health, justice and hope.
About Us

Lutheran Community Services Northwest is a non-profit human services agency that improves lives of people in communities throughout Washington, Oregon and Idaho.

We provide a wide variety of services to adults, adolescents, children, families, schools and communities. We are privileged to touch lives of all ages, cultures and faiths.


THE ROLE:
Provides coordination and administration functions for Senior Friends and other Dementia Services Activities.


ESSENTIAL DUTIES:
The following list identifies duties of the position. Job responsibilities will be prioritized in consultation with the Director of Senior Volunteer Services. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Respond to client requests, schedule and perform client intakes to determine eligibility and enroll into Senior Friends Program.

Supervise the onboarding of Senior Friend volunteers, which includes responding to volunteer requests, interviewing, and following up with background data.

Coordinate and facilitate Senior Friends volunteer trainings as needed.
Match volunteers with clients prioritizing companionship compatibility.

Under the direction of the Director of Senior Volunteer Services, and as funding allows, plan and provide semi-annual volunteer recognition and continuing education.

Manage volunteers by providing ongoing communication, problem solving, and data collection.
Facilitate Dementia Services Activities such as, but not limited to, Memory Walks and Memory Cafes.

This includes, but is not limited to, communicating dates and locations of events and cancellations, cheerfully leading the group in conversation and activities as appropriate, and providing general oversight.

Supervise and manage the recruitment and onboarding of volunteers to assist with Dementia Services Activities as needed.
Compile and maintain databases and hard copy files according to policies & procedures.
Provide reports and statistics as needed for funders, program grant narratives, budgets, monitoring, and PQI.

Attend outreach events such as speaking engagements with community partners, fairs, and membership organizations to increase Senior Friends recruitment of volunteers and clients, and represent overall LCSNW services.

Maintain and update program material, updating and amending content as needed.
Adhere to a high level of communication with program director, staff, volunteers, clients, and community partners.
Supervise assigned office volunteers.
Maintain program inventory and order supplies as necessary.
Maintain quality and compliance standards.
Perform other duties as needed and assigned by program director.


SUPERVISORY RESPONSIBILITIES:
Supervises assigned office volunteers.


QUALIFICATIONS AND REQUIREMENTS:
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to allow an individual with a disability to perform essential job functions.

Must have a driver's license and access to transportation with applicable insurance coverage and be willing to travel to Kitsap, Pierce and King Counties.

EDUCATION and/or


EXPERIENCE:
Associates degree

or

2 years equivalent education

/

experience

required

. Pertinent background and

/

or personal life experience with Alzheimer

'

s disease or other dementia is strongly preferred. Ability

to

assess clients and volunteers for a matched relationship for the program

. Administrative experience and good customer service required. Requires some familiarity with volunteering, community partners, and program support.


THE PERKS:

We offer a full benefits package with options for medical, dental, prescription and vision coverage; employer-paid short and long-term disability, as well as life insurance.

Vacation includes up to 2 weeks in the first year.

Up to 2 weeks of Sick leave for you or to take care of your immediate family (based on hours worked).

12 Paid Holidays plus 2 Floating Holidays each year. A 403(b) Retirement plan, with employer matching after meeting eligibility requirements. Our Employee Assistance Program (EAP) is designed to help and support you. Staff potentially eligible for Student Loan Forgiveness program as a 501(c) 3 employer.
We thank all candidates in advance for their interest in joining the Lutheran Community Services Northwest team. Only those selected for an interview will be contacted.

LUTHERAN COMMUNITY SERVICES NORTHWEST IS AN EQUAL OPPORTUNITY EMPLOYER AND COMMITTED TO CULTURAL COMPETENCY.

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