Lodgekeeper- Postcard Cabins Shenandoah, Stanardsville, VA
1 day ago
Job description
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Lodgekeeper for the Postcard Cabins Shenandoah in Stanardsville, VA 22973.
Job Purpose:
The Lodgekeeper's responsibilities include cleaning, pressing, and folding clothes and other textile articles. You should also be able to keep a record of which items belong to whom.
To be successful as a Lodgekeeper, you should demonstrate excellent organizational and interpersonal skills. Top-notch candidates will consult with customers to discuss supplementary laundering-related services that may be of use to them.
Lodgekeeper Responsibilities:
Sorting, washing, drying, pressing, and folding clothing and other textile items.
Removing stains from items using the appropriate procedures.
Performing minor sewing duties.
Tracking which items belong to whom.
Keeping an updated inventory of laundry detergents and sewing kits.
Prepare for the following day's shift by packing linen bags, preparing welcome materials, re-stocking cleaning kits, and performing maintenance on cleaning equipment
Tracking maintenance and repairs on laundering equipment.
Ensuring that the facility remains clean at all times.
Anticipating and responding to customers' queries, concerns, and complaints.
Keeping sufficient tokens or change for the washing and drying machines, if required.
Lodgekeeper Requirements:
High school diploma or equivalent is advantageous.
Prior experience in a similar role is preferable.
Familiarity with cleaning detergents and laundering equipment.
Ability to stand for long periods.
Capacity to lift up to 20 pounds unaided.
Basic arithmetic skills.
Outstanding organizational and time management skills.
Excellent analytical and problem-solving skills.
Personable disposition with a knack for customer service.
Available to work shifts and on weekends.
Other:
Being passionate about people and service.
Strong communication skills are essential when interacting with guests and employees.
Reading abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
Problem-solving, reasoning, motivating, and training abilities are often used.
Have the ability to work a flexible schedule including nights, weekends and/or holidays
Amazing Benefits At A Glance:
$16/hour
Team Driven and Values Based Culture
Medical/Dental/Vision
Vacation & Holiday Pay
Same-day pay available
Employee Assistance Program
Career Growth Opportunities/ Manager Training Program
Reduced Room Rates throughout the portfolio
Third Party Perks (Movie Tickets, Attractions, Other)
401(k)
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Life insurance
Parental leave
Referral program
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