- Distribute products and parts to walk-in customers.
- Communicate clearly and positively with customers, including legibly completed forms. Take appropriate and immediate action to resolve complaints.
- Seek opportunities for additional sales.
- Maintain open and positive communication with other employees, departments and dealerships, and provide assistance where possible to support company-wide goals to exceed customers' expectations.
- Maintain a positive image.
- Actively support a positive team environment that is conducive to the efficient and effective "serving" of our customers; safeguard company assets.
- Take precautions to avoid accidents and ensure the safety of everyone.
- Maintain and repair plant equipment.
- Operate company vehicles, including forklift, safely and courteously at all times.
- Safeguard company equipment and products, keeping track of material delivered and returned.
- Know and follow company policies and procedures; identify need for and suggest change when appropriate.
- Accurately and legibly complete all required documentation.
- Assist/train other employees as requested. Improve customer satisfaction and retention:
- Deliver and remove all scheduled products ( Salt and chemicals, POU filters, bottled water) in an efficient, safe and timely manner.
- Respond to customer requests/inquiries courteously and without delay. Take appropriate and immediate action to resolve complaints. Communicate clearly and positively with customer, including legibly completed documents.
- Seek opportunities for additional sales.
- Load and unload truck. Ensure that all material necessary for the day's work is on the truck.
- Keep customer's property secure at all times, i.e. house, keys, security code, lockbox combination, pets. Take steps to avoid damage to customer property.
- Ensure all equipment is set and operating properly. Notify customer of office if any maintenance is required.
- Maintain open and positive communication with other employees, departments and dealerships.
- Provide assistance where possible to support company-wide goals to exceed customers' expectations.
- High school diploma or equivalent.
- Effective communication skills
- Ability to handle repetitive weight of 80 lbs.
- Valid driver's license and arrest-free driving record - meet insurance eligibility.
- Pass drug screening.
- Pass Work Steps assessment
- Pass Background check
- Complete assessment inventories
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Delivery Driver - Abilene, United States - Angelo Water Service
Description
Job Description
Job DescriptionPOSITION SUMMARY:
Deliver products, including 50-pound bags of salt and 5-gallon bottled water to customers on regularly scheduled routes; and ensure an adequate supply of quality products are available on-hand for customers.
MAJOR DUTIES AND RESPONSIBILITIES:
Ensure customer satisfaction and retention:
POSITION REQUIREMENTS: