- Working with customers and prospects to build loyalty and deepen relationships by uncovering financial needs and recommending the best products,services,and solutions to meet those needs
- Taking ownership of the customer experience including on-boarding and resolving service issues
- Contacting new customers by phone to follow up to ensure customer satisfaction,resolve issues, and address any additional financial needs based on the customer's financial priorities
- Engaging customers in the lobby and the phone to assist, educate, and train them on how to conduct transactions through self-servicetechnologies
- Connecting customers to the appropriate loan, mortgage, treasury management, or investment specialists that can help them with specialized financial needs
- Conducting some outbound sales activities such as meeting with local businesses and attending community events to establish visibility in the community and drive business to the bank
- Performing transactions such as openingaccounts, accepting deposits, process loan payments, cashing checks, and issuing money orders and cashier's checks
- Complying with privacy policies and procedures to maintain customer confidentiality and information protection
- Complying with all federal, state and local regulatory rules and regulations governing financial institutions, as well as all company policies and procedures
- Completingand passing all required regulatory compliance training as assigned
- Perform any additional duties and tasks assigned by management
- Displays passion, commitment and drive to deliver an experience that improves our customer's financial lives
- Excellent communication skills that build customer relationships based on trust
- Strong critical thinking and problem-solving skills to meet ourcustomer'sneeds
- Demonstrates initiative, a commitment tocontinuouslearning, and the ability to adapt to change
- Ability to collaborate with others to achieve shared goals
- Proficient in Microsoft Office
- Ability to work location hours, including some weekends and evenings
- High school degree or higher- preferred
- Minimum of six months' previous banking or customer service experience
- Minimum of six months' cash handling experience.
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PNC Financial Services Group Austin, United StatesJob Profile · Position Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture wher ...
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PNC Financial Services Group Austin, United StatesPosition Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our em ...
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PNC Financial Services Group Austin, United StatesJob Profile · Position Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture wher ...
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PNC Austin, United StatesPosition Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our em ...
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Mutual of Omaha Austin, TX, United States Full timeFinancial Representative Trainee - Austin, TX · Work Type: Full Time Regular · Sales, Early Career Programs, Financial Representative Trainee · Application Closes: Open Until Filled · As a Financial Representative Trainee, you will embark on a comprehensive program designed to ...
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Guaranty Bank and Trust NA Austin, United States Full timeImagine working somewhere that offers more than a steady paycheck; a place where you have ownership, employees are celebrated and growth is encouraged, both personally and professionally. At Guaranty Bank & Trust, we improve the financial well-being of our customers while deliver ...
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Peoples Security Bank & Trust Company Georgetown, United States Full time:If you are looking for a great place to work, and reach your potential, look toPeoples Security Bank & Trust.We continue to grow and are always looking for the right people to join our team. · Our Senior Personal Bankers deliver an exceptional experience to customers and prospec ...
Personal Banker - Austin, United States - Guaranty Bank & Trust
Description
Imagineworkingsomewherethatoffersmorethanasteadypaycheck;aplacewhereyouhaveownership, employees are celebrated and growth is encouraged, both personally andprofessionally. At Guaranty Bank & Trust, we improve the financial well-being of our customers while delivering a "Raving Fans" experience, both for customers and employees.
Job Duties:
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)
