-
Financial Care Counselor
2 weeks ago
Duke Health Durham, United States RegularFinancial Care Counselor - 1B/1C · Work Arrangement: Requisition Number: Regular or Temporary: Regular Location: Durham, NC, US, 27710 · Personnel Area: PRMO Date: Jun 2, 2024 PRMO Established in 2001, Patient Revenue Management Organization (PRMO) is a fully integrated, centr ...
-
FINANCIAL CARE COUNSELOR
3 weeks ago
Duke Health Durham, United States RegularFINANCIAL CARE COUNSELOR (Commitment Bonus Eligible) · Work Arrangement: Requisition Number: Regular or Temporary: Regular Location: Durham, NC, US, 27710 · Personnel Area: PRMO Date: May 9, 2024 At Duke Health, we're driven by a commitment to compassionate care that changes t ...
-
financial care counselor
3 weeks ago
Duke University Health System Durham, United StatesInternal Number: 241863 · At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. · About Duke He ...
-
financial care counselor
3 weeks ago
Duke University Health System Durham, United StatesInternal Number: 242257 · At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. · About Duke He ...
-
Financial Care Counselor
3 weeks ago
Duke University Durham, United StatesAt Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. · About Duke Health's Patient Revenue Man ...
-
Financial Care Counselor
2 weeks ago
Duke University Durham, United StatesPRMO Established in 2001, Patient Revenue Management Organization (PRMO) is a fully integrated, centralized revenue cycle organization supporting all of Duke Health, including Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, the Private Diagnostic Clinic, ...
-
financial care counselor
3 weeks ago
Duke University Durham, United StatesAt Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. · About Duke Health's Patient Revenue Ma ...
-
Financial Care Counselor
1 week ago
Duke Health Raleigh, United States Full timeAt Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. · About Duke Health's Patient Revenue Man ...
-
Financial Care Counselor
15 hours ago
Duke University Raleigh, United StatesHours: 10:00 a.m.10:30 pm Weekend shift differential offered. Accurately complete patient accounts based on departmental protocol, policies, and procedures, and compliance with regulatory agencies, including but not limited to pre-admission, admissi Financial, Counselor, Insuranc ...
-
Financial Care Counselor
1 week ago
Duke University Raleigh, United StatesDuke Raleigh Hospital Pain Clinic Hours available: 7:00 a.m.3:30 p.m. Mon-Fri Work Summary . Ability to analyze insurance coverage and benefits for service to ensure timely obtaining of authorizations based on established payments. Position responsi Financial, Counselor, Insuranc ...
-
Financial Care Counselor
3 weeks ago
Duke University Raleigh, United StatesAccurately complete patient accounts based on departmental protocol, policies and procedures, and compliance with regulatory agencies, to include but not limited to pre-admission, admission, pre-registration and registration functions. Ensure all ins Financial, Counselor, Admissi ...
-
Financial Care Counselor
2 weeks ago
Duke University Cary, United StatesAccurately complete patient accounts based on departmental protocol, policies and procedures, and compliance with regulatory agencies, including but not limited to pre-admission, admissions, pre-registration, and registration functions. Ensure all in Financial, Counselor, Insuran ...
-
Population Health Care Manager- AMH+
2 days ago
Duke University Health System Durham, United States OTHERAt Duke Health , we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. · Pediatric Experience Highly Preferre ...
-
Youth Counselor
3 weeks ago
Eckerd Connects South Hill, United StatesDo you enjoy working outdoors? Do you have a passion for helping people, or you love to see youth and young adults work hard to reach their full potential? Want to provide at-risk-youth with the tools to begin their process of change and be successful? · Come work with us as a Y ...
-
FT- Therapist
3 weeks ago
Acadia Healthcare Durham, United States Full timeCome join our team as a part-time Therapist at Carolina House. If you are passionate and dedicated to making a difference in the lives of those in need through compassionate therapeutic practices while working in a team environment that supports learning and growth, this position ...
-
Duke Health Durham, United States RegularPopulation Health Care Manager-Embedded at Lincoln Community Health Center · Work Arrangement: Requisition Number: Regular or Temporary: Regular Location: Durham, NC, US, 27710 · Personnel Area: DIN/Connected Care Date: May 12, 2024 At Duke Health, we're driven by a commitment ...
-
Duke Health Durham, United States RegularBehavioral Health Technician-DUHS-Float Pool-Night Shift · Work Arrangement: Requisition Number: Regular or Temporary: Regular Location: Durham, NC, US, 27710 · Personnel Area: DUKE HOSPITAL Date: May 15, 2024 At Duke Health, we're driven by a commitment to compassionate care ...
-
Pharmacy Technician
3 days ago
Duke University Health System Durham, United States OTHERDuke Homecare & Hospice Duke Homecare & Hospice offers hospice, home health and infusion services as well as serves as the home for the Duke Caregiver Support Program. Our Hospice team works closely with a patient's physician to provide comprehensive, individualized care in the c ...
-
Full Time Substance Abuse Counselor
2 weeks ago
BayMark Health Services Durham, United States Full timeJob Description · Compassionate Substance Abuse Counselor NeededPosition Overview:The Substance abuse counselor will be in charge with assisting patients through medically assisting programs and offering techniques for handling opioid use disorder. The counselor conducts group se ...
-
Lead Juvenile Court Counselor
3 weeks ago
State of North Carolina Durham, United StatesThis is an INTERNAL POSTING open ONLY for current NC Dept. of Public Safety employees and eligible NC Dept. of Public Safety RIF candidates. · This is a REPOST. Previous applicants are still under consideration and do not need to reapply. · Candidates selected for this position ...
Financial Care Counselor - Durham, United States - Duke University
Description
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community.
No matter where your talents lie, join us and discover how we can advance health together.About Duke Health's Patient Revenue Management Organization
Pursue your passion for caring with the Patient Revenue Management Organization, which is Duke Health's fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle.
ONSITE POSITION:
Monday - Friday (8:00am - 4:30pm)
Occ Summary
Accurately complete patient accounts based on departmental protocol, policies and procedures, and compliance with regulatory agencies, to include but not limited to pre-admission, admission, pre-registration and registration functions.
Ensure all insurance requirements are met prior to patients' arrival and inform patients of their financial liability prior to arrival for services.
Arrange payment options with the patients and screens patients for government funding sources.Work Performed
Analyze insurance coverage and benefits for service to ensure timely reimbursement. Obtain all Prior Authorization Certification and/or authorizations as appropriate. Facilitate payment sources for uninsured patients.
Determine if patient's condition is the result of an accident and perform complete research to determine the appropriate source of liability/payment.
Admit, register and pre-register patients with accurate patient demographic and financial data. Resolve insurance claim rejections/denials and remedy expediently. Calculate and collect cash payments appropriately for all patients. Reconcile daily cash deposit. Evaluate diagnoses to ensure compliance with the Local Medicare Review Policy. Perform those duties necessary to ensure all accounts are processed accurately and efficiently. Compile departmental statistics for budgetary and reporting purposes. Explain bills according to PRMO credit and collection policies. Implement appropriate collection actions and assist financially responsible persons in arranging payment. Make referral for financial counseling. Determine necessity of third party sponsorship and process patients in accordance with policy and procedure. Examine insurance policies and other third party sponsorship materials for sources of payment. Inform attending physician of patient financial hardship.Complete the managed care waiver form for patients considered out of network and receiving services at a reduced benefit level.
Update the billing system to reflect the insurance status of the patient. Refer patients to the Manufacturer Drug program as needed for medications. Greet and provides assistance to visitors and patients. Explain policies and procedures, and resolves problems. Gathers necessary documentation to support proper handling of inquiries and complaints. Assist with departmental coverage as requested. Obtain authorizations based on insurance plan contracts and guidelines. Document billing system according to policy and procedure. Enter and update referrals as required. Communicate with insurance carriers regarding clinical information requested and to resolve issues relating to coverage and payment.Knowledge, Skills and Abilities
Excellent communication skills, oral and written. Ability to analyze data, perform multiple tasks and work independently. Must be able to develop and maintain professional, service-oriented working relationships with patients, physicians, co-workers and supervisors. Must be able to understand and comply with policies and procedures.
Level Characteristics
Position responsible for high production generated accurately in accordance with established business processes or regulation. Requires working knowledge of compliance principles. Job allows the opportunity to work independently.
Minimum Qualifications
Education
Work requires knowledge of basic grammar and mathematical principles normally required through a high school education, with some postsecondary education preferred.
Experience
Two years' experience working in hospital service access, clinical service access, physician office or billing and collections. Or, an Associate's degree in a healthcare related field and one year of experience working with the public. Or, a Bachelor's degree and one year of experience working with the public.
Degrees, Licensures, Certifications
None required
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes.
To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard.
All members of our community have a responsibility to uphold these values.Essential Physical Job Functions:
Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities.
Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.Nearest Major Market:
Durham
Nearest Secondary Market:
Raleigh
