Tier 2 Helpdesk Technician - Dayton, OH,
Only for registered members Dayton, OH, , United States
6 days ago
Job summary
A Tier 2 Helpdesk Technician for the Customer Support Center is responsible for providing exceptional technical support.Responsibilities
- Serve as escalation in the call queue and for customer issues that require a higher level of support
- Respond to requests for technical assistance via phone, email, or the ticketing system
- Prioritize first call resolution to maximize client satisfaction and minimize escalation needs
Job description
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