Outpatient Service Representative - Providence
1 month ago
Job summary
Under general supervision performs various administrative duties to expedite each patient's visit for clinical care. These duties include preparation of patient records; registration and pre-registration activities; problem resolution; appointment scheduling; and co-payment preparation and collection.
- Schedules patients using hospital's scheduling system establishing appointment type specific provider clinic appointment time schedules follow-up appointments using online billing system accurately entering appropriate code in hospital's billing system
- Completes pre-registration registration process verifying demographic data insurance authorization information co-pays physician collects co-payments provides patients with receipts produces registration cards using online system card embosser photocopies front back of insurance card confirms patient eligibility with insurance carriers obtains visit authorizations as necessary provides mature quality customer service to patients their families or representatives
Job description
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