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Front Desk/Customer Service Rep - Orlando - PASTRY CHEF RESOURCE, INC.

2 months ago
Description
We are a wholesale food company located in Orlando, near the John Young Parkway/I-4 Interchange, that specializes in providing premium products and quality service to professionals in the Pastry and Culinary industries.
Our commitment to excellence drives both customer satisfaction and team success.Role Description
This is a 30-35 hour a week, on-site position for a Front Desk Receptionist/Customer Service Rep. They will serve as the first point of contact for customers, ensuring a welcoming and professional environment.
Responsibilities include answering and directing calls, calling customers, take orders, inputting orders into our Invoicing system, and maintaining the organization of the front desk area.
The role also involves providing administrative support to front office staff as needed and coordinating office operations to ensure smooth daily workflows.
QualificationsStrong communication, customer service, and interpersonal skills
Proficient in English, with the ability to communicate clearly and effectively with customers, coworkers, and supervisors
Organized self-starter, time management, and attention to detail
Proficiency in Microsoft Office Suite and basic office equipment. Mac knowledge a plus
Problem-solving, multitasking, and ability to follow direction and procedures already in place
Professional demeanor and the ability to maintain confidentiality
Previous experience in administrative or receptionist roles is a plus
Bilingual English/Spanish is a plus
Must have reliable transportation. We are an Equal Opportunity Drug Free Workplace.
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