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    • Multimedia Technology Specialist - Philadelphia - Perelman School of Medicine University of Pennsylvania

    Perelman School of Medicine University of Pennsylvania
    Perelman School of Medicine University of Pennsylvania Philadelphia

    1 month ago

    Default job background
    Full time
    Description

    Job Summary

    This is an exciting opportunity to join the Perelman School of Medicine University of Pennsylvania as a Multimedia Technology Specialist. The ideal candidate will have experience in managing audiovisual technology infrastructure, including video projection systems, large format LCD displays, video and audio recording systems, audio reinforcement sound systems, and other media and collaboration technologies.

    Key Responsibilities

    • Manage relationship with vendors and coordinate outside support, maintenance and upgrade of systems and services
    • Ensure that equipment is secured, configured, and operating properly
    • Assist faculty, students, staff and other clients in the use of audio-visual devices to deliver presentations and engage in academic work
    • Support the best use of hardware and software for the Libraries educational technology environment
    • Manage Penn Libraries usage of applications and services used for recording and streaming media, including Panopto and Kaltura MediaSpace, and online collaboration tools such as Zoom, Teams, and Mersive Solstice
    • Perform periodic and proactive maintenance and quality control checks
    • Keep all equipment in assigned areas neat and well ordered
    • Advise and train librarians, academic staff, and students in the use of Library audio-visual technology and related applications and services
    • Evaluate new audiovisual equipment and applications as they appear and advise Library staff in the selection, acquisition, and integration of these tools
    • Consult and collaborate with educational technology staff in other schools and centers to help determine service and technology offerings

    Requirements

    • Required: Bachelor's degree and a minimum of 1 - 2 years' experience in a technology or support environment or the equivalent combination of education and experience
    • Extensive knowledge in troubleshooting audio visual equipment is required including use and maintenance of projection and large format displays, cameras, mics and speakers
    • Understanding analog and digital signal routing and cabling for audio and video signals is required
    • Experience using digital and cloud-based recording and conferencing tools
    • Effective interpersonal and social skills, independent problem-solving and decision-making, self-direction, and ability to handle a complex workload
    • Commitment to outstanding customer service
    • Technical troubleshooting ability and experience with computing and mobile hardware, operating systems and software, and cloud-based applications and services
    • Excellent written and verbal communication skills
    • Past experience providing training and generating documentation highly valued

    What We Offer

    • A competitive salary range of $37,220.00 - $64,000.00 Annual Rate, commensurate with experience and qualifications
    • Opportunity to work with a dynamic team and contribute to the growth and development of the Perelman School of Medicine University of Pennsylvania
    • A comprehensive benefits package, including health, life, and flexible spending accounts, tuition assistance, retirement plans, time away from work, long-term care insurance, wellness and work-life resources, professional and personal development opportunities, university resources, discounts and special services, and flexible work hours
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