Customer Service Representative - Santa Paula, CA

Only for registered members Santa Paula, CA , United States

1 week ago

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Job Summary

Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members prospective members and guests.

Essential Duties and Responsibilities

* Greet/meet potential members providing a great customer experience.* Handle front desk related tasks: Answering phone calls in polite friendly manner to assist with questions or concerns. Taking info calls and tours Assist in member check-ins sign-ups cancellations BCM amenity usage and updating member account information.* Facilitate member services issues and questions forward to Club Manager/Manager in Training/Team Lead as needed.* Help maintain the neatness/cleanliness of the club.

Enhancing people's lives with an affordable high-quality fitness experience requires a team of inspiring motivated fun-loving go-getters.


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