Help Desk Technician - Warm Springs
Only for registered members Warm Springs, United States
4 days ago
Job summary
The Tier 1 help desk technician role at OIS information Technology in Warm Springs, OR is the first point of contact for end-users seeking technical assistance through various channels. This entry level position involves diagnosing and resolving basic hardware, software, and network issues.Responsibilities
- ticket management,
- utilizing remote access tools for user support,
- and escalating complex issues to higher-tier support while keeping users informed.
Job description
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