Desktop Engineer for the 3rd shift Tue to Sat 12am-8am - NEWARK, NJ/On-Site - Newark

Only for registered members Newark, United States

2 weeks ago

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+5 MonthsThis is a fully onsite role (5 days,Tuesday to Saturday 12am-8am) providing level 1 & 2 support for users,troubleshoot hardware and software problems for desktop and laptop computers and conduct remote problem solving when necessary.

We are looking for a qualified Desktop Engineer for the 3rd shift of our 24x7 Team who has experience troubleshooting computer issues and supporting customers by phone,email,and via remote access tools.

Troubleshoot Desktop LAN,server,Wi-Fi and connectivity issues.Utilize ticketing system to track email submissions and managing phone support efforts.Manage Windows Active Directory and Exchange.Work closely with other IT employees on system maintenance and configuration projects.Work closely with other employees on interdepartmental projects.Maintain accurate asset management records.Work with vendors manufacturers on repair maintenance of IT equipment.
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