Customer Service Representative- Operations - Franklin
1 week ago

Job summary
We're building a world of health around every individual — shaping a more connected, convenient and compassionate health experience.Responsibilities
- Operates as a representative of the company by answering and documenting all incoming contacts to determine their nature while responding to complex calls related to specialized services.
- Ensures that every member is shown respect and kindness and that all questions are thoroughly answered to ensure a high level of customer satisfaction and loyalty.
Job description
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