IT-Tech Proj - Minneapolis, United States - Apex Systems

Description

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Position- CMDB Analyst is responsible for administering and executing the configuration management process and ensuring CMDB data integrity.

This role will be responsible for ensuring the CMDB is up to date with best practices for the CSDM model.

This role works closely with the IT Service Now System Admin and all process owners within IT.
Job Responsiblities

• As part of management of CMDB, this role will ensure compliance with regulatory requirements and make sure relationships to promote correct alignment with CSDM practices
• Implement best practice support of collection of up-to-date interrelated CI in ServiceNow CMDB about all CI items in CMDB
• Implement and Support automated entry of CI items with in the CMDB for population of data
• Work with Stake holders to ensure full CI data is inserted in the CMDB
• Assist ServiceNow defining and registering CI in the appropriate class with the defined attributes.
• Responsible for reporting on completeness of verification of data and where the cleanup is constructed at specific times
• Assist in implementing a formal CMDB governance model and creation of key performance indicators
• Perform troubleshooting of discovery methods and assist with setting up integrations for entry of data into the CMDB

Education
Associate degree
Requirements
5 + years experience working in servicenow
3+ years working with CMDB
Understanding of CSDM principles in ServiceNow
Hours -9-5 CST
Position is remote but may require travel
Travel is 10-25%
EEO Employer
Apex Systems is an equal opportunity employer.

We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.

Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at

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Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package.

Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

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