Customer Success Manager - Lincoln, United States - Ströer SE & Co. KGaA

Ströer SE & Co. KGaA Lincoln, United States

2 weeks ago

Description

Unternehmensbeschreibung
Wir sind Ströer Wir sind ein führendes deutsches Medienhaus und setzen auf die Stärken des Out of Home-Geschäfts unterstützt durch die flankierenden Geschäftsfelder Digital & Dialog Media und DaaS & E-Commerce. Mit unserer "OOH plus" Strategie machen wir mehr aus jedem Kommunikationskonzept und schaffen Lösungen für eine effiziente Konsumentenansprache im digitalen und öffentlichen Raum. Schließ dich uns an und lass uns gemeinsam mehr aus jedem Medium herausholen und an jeder Aufgabe wachsen.
innovative Köpfe
#1 Out of Home-Anbieter & Digitalvermarkter in Deutschland
1,77 Milliarden Euro Umsatz für das Gesamtjahr 2022
Für unseren Standort in Köln suchen wir Dich zum nächstmöglichen Termin als Customer Success Manager (m/w/d)

Stellenbeschreibung
Du bist Koordinator*in für die Rückgewinnung von Kund:innen
Du bist für die Kündigungsbearbeitung in Salesforce und weiteren internen Systemen zuständig
Analyse von Produkt-, Kunden-, und Marktdaten und Entwicklungen von Handlungsempfehlungen gehören zu Deinen Aufgaben
Du übernimmst das Schnittstellenmanagement und die Kommunikation mit dem Vertrieb und weiteren internen und externen Adressaten
Mit Deinen Ideen unterstützt Du die Weiterentwicklung des Prozesses und der bestehenden Standards

Qualifikationen
Du hast eine kaufmännische Berufsausbildung abgeschlossen oder bringst eine vergleichbare Qualifikation mit
Du bringst (erste) Berufserfahrungen im Bereich Vertriebsinnendienst mit
Du besitzt gute MS-Office-Kenntnisse und bewegst Dich sicher in CRM-Systemen, idealerweise Salesforce
Du bist ein Organisationstalent mit ausgeprägter Kunden/Serviceorientierung und zeichnest Dich zudem durch hohe Kommunikationsstärke aus

Zusätzliche Informationen
Feelgood:Nutze vor Ort unseren Wäsche-, Friseur- und Physiotherapieservice oder besuche unsere Café-Lounge sowie das kulinarische Angebot unserer Kantine, zudem sorgen wir mit unseren Gesundheitstagen für Dein Wohlbefinden
Flexibility:Keine Lust auf Rush Hour? Bei uns hast Du die Möglichkeit auch von zu Hause zu arbeiten. Unser Ströer-Strolche Betriebskindergarten (bis 3 Jahren) hält Dir den Rücken frei.
Community:Wir übernehmen Verantwortung und sorgen für mehr Nachhaltigkeit und Diversität am Arbeitsplatz – engagiere Dich z.B. in unserer Nachhaltigkeitswerkstatt oder werde Mitglied ineiner unserer Communities wie LGBTQ+ oder unserem Frauennetzwerk
Company:Sie oder Du? Bei uns findest Du ein kommunikatives und respektvolles Miteinander per "Du", das durch eine offene Kultur geprägt ist. Als Konzern legen wir besonderen Wert auf die berufliche Gleichstellung unserer Mitarbeiter:innen
Learn & Grow:Gestaltungsspielraum für Deine kreativen Ideen sowie fachliche und persönliche Weiterentwicklungsmöglichkeiten, z.B. in unserem internen Talenteprogramm, zeichnen die bunte Ströer-Welt aus
On Top:Profitiere durch unsere Benefits und nutze die Möglichkeit eines bezuschussten Mittagessens, lease Dir vergünstigt ein Fahrrad und genieße exklusive Rabatte in vielen Shops

#J-18808-Ljbffr

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