- Efficient processing of various communications, both inbound and outbound; phones, electronic, web-based, for clients, staff, and the public.
- Maintains strict observance of the organizations client rights & privacy policies, ethics, and guidelines, as well as SOPs for local, state, and federal regs & rules. Dedication to always maintaining client confidentiality.
- Appointment scheduling and management of clients, providers and staff as needed.
- Insurance and deductibles verification & co-pay collection.
- Various document and forms completions and processing, aid clients with forms as needed.
- Data entry, processing client intake forms and paperwork, utilization of EHR program.
- Mail handling & processing, distribution.
- Misc other administrative tasks and data entry as needed or assigned.
- Consistent attendance, reliability, punctuality.
- Maintain professional relationships with clients and their families with mutual respect, and empathy with the utmost ethical standards.
- Excellent oral, written, and verbal communications.
- Effectively interact and work with diverse population groups.
- Team player & independent working abilities.
- Effectively perform multiple tasks, have high attention to detail, in an environment with frequent interruptions.
- Familiarity with MS Office programs have good keyboarding abilities.
- Previous medical office experience, preferred.
- One year of reception, customer service, or retail experience to include daily face-to-face interactions with clients or customers.
- One year of experience data entry, scheduling, or clerical experience.
- Ability to pass a criminal background check in accordance with the current state regulation requirements and a valid Alaska driver's license and be able to pass company auto insurance screening if driving.
- This is a temp to hire position, with opportunity for permanent, long-term employment, including a benefits package after a probationary period.
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Receptionist/Administrative Professional - Juneau, United States - AKHIRE, INC
Description
AKHIRE is recruiting for the following position:
Position: Receptionist/Administrative Professional
Location: Juneau, Alaska (No Relocation Supplied)
Schedule: Full-Time/Days, M-F
Pay: $20.75/Hr. DOE
SUMMARY:
Local Juneau out-patient mental health care provider is seeking professional, outgoing, and multi-task oriented front reception professionals. Ideal candidates will be self-confident in demanding situations working with the public, be professional, friendly and can work through multiple tasks and deadlines daily. Opportunities for advancement for those who desire to grow with the organization long-term.
Requirements
DUTIES:
SKILLS:
MINIMUM QUALIFICATIONS: