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Employee Relations and Engagement Manager - London, United States - Resource Area for Teaching
Description
LocationBath / London / Manchester
The company
Netcraft is the global leader in cybercrime detection and disruption.
We are a trusted partner for three of the four largest companies in the world, twelve of the fifty largest banks, and five of the world's largest governments.
We've blocked nearly 200 million malicious websites and perform takedowns against one-third of the world's phishing sites.Our purpose and passion are focused on just one thing:
protecting the world from cybercrime.
We carry that passion into our workplace, too. Our people are highly talented, and everyone is genuinely valued for their unique contribution.
The role
Due to business growth, we're looking for an experienced Employee Relations and Engagement Manager to join our busy People Team.
You can choose to work from our London, Bath or Manchester offices, and you'll have plenty of hybrid and flexibility options.
Reporting directly to the VP People and working closely with the People Operations Manager, People and Culture Manager (APAC), and Talent Coordinator, you'll take the lead on all employee relations and engagement matters, supporting c.
Day to day, this is what you'll be doing:
Building out and maintaining a full suite of global employment policies, procedures, and guidance documents, in collaboration with key stakeholders across the business
Actively creating a great employee experience from candidacy to exit by contributing to standard people processes such as onboarding, offboarding, contract changes, performance reviews, pay reviews, training and development, etc.
Managing individual ER matters when required such as performance, capability, grievance, disciplinary, PIDA, etc., to support all parties and ensure appropriate outcomes
Providing individualised support for employees who may be going through difficult times (if you are already a certified MHFA, even better)
Taking a leading role in the Ally Network and promoting ED&I awareness and good practice throughout the business, including running awareness events at key points during the year such as International Women's Day, Black History Month, etc.
Managing immigration requirements such as Right to Work checks, visa sponsorship, etc.
Maintaining impeccable records in BambooHR – Netcraft's HRIS – and collaborating with the wider People Team on global projects such as compensation and benefits, talent development and organisational design.
The reward package:
Attractive base salary, reviewed annually
Hybrid and flexible working options
33 days holiday per year (incl. public holidays), rising to 35 days after 5 years' service
2 days paid Volunteering Leave per year
Pension scheme membership with 4% employer contributions + NI savings
Private health cover, including access to a private GP service
Comprehensive wellness and support provisions
Enhanced family leave provisions
Free meals, drinks and snacks provided daily in the offices
Inclusive culture and environment, where you'll feel genuinely valued and respected; and
A tax-efficient cycle to work scheme.
To be successful, you'll need:
Previous experience as a specialist ER Manager across a range of sectors and companies (even better if you have generalist skills as well as your ER specialism)
Previous proven experience in the Engagement sphere, and the ability to interpret an employee profile and apply effective engagement strategies that fit their needs
Exceptional relationship-management skills and the ability to communicate clearly and sensitively
A high standard of written English, able to write concise, accurate and engaging text
Demonstrable ability to manage multiple concurrent projects/tasks with a high level of detail and deliver them on time
A strong understanding of employment law and practice, and ideally a good knowledge of immigration law
A responsive, thoughtful and balanced approach, with the ability to weigh up legal, practical and ethical factors and arrive at the right solutions for individual situations, rather than just 'following the process'
A pro-active, solutions-focussed approach and a sense of humour (after all, the job involves dealing with people)
Bonus points if you have:
Experience of working in the tech / SaaS sector, and high-growth environments
CIPD Level 7 and/or qualifications or evidence of CPD in employee relations / employment law / employee engagement
Please note Netcraft does not accept any unsolicited approaches from external recruiters.
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