Developer Connections Manager Intern - San Mateo, CA, United States
10 hours ago
Job description
As a Developer Connections Manager Intern on the Developer Connections team, you will play a vital role in building and maintaining strong relationships with the creator community, ensuring their success and satisfaction.
In this role, you will be responsible for managing relationships with top creators. You'll act as a trusted technical partner to high-impact creators across strategic genres (RPG, FPS, Sports), supporting their growth, technical execution, and long-term success on the platform. You will also collaborate with the Safety, Legal, and Policy teams at Roblox to help address escalations related to top creators. Additionally, you will participate in an on-call rotation to ensure 24/7 coverage and work closely with product and engineering teams during platform incidents.
We are looking for a team player with strong communication skills, boundless patience, self-motivation, and a passion for supporting and empowering creators.
You Will:
- Foster and maintain relationships within the creator community.
- Gather feedback from creators and collaborate with internal teams to drive product improvements.
- Help creators identify opportunities for growth.
- Share insights and reports with internal stakeholders on top experience roadmaps and pain points.
- Participate in an on-call rotation, including weekends and holidays, with a flexible work schedule and time off to ensure emergency coverage.
- Communicate with product and engineering teams during creator emergencies.
- Take a proactive approach to safety escalations by developing playbooks that help scale these interactions.
- Manage communication between Roblox staff and creators.
You Have:
- A strong motivation for teamwork and a natural ability to encourage collaboration.
- Excellent verbal and written communication skills.
- Demonstrated patience and a positive attitude.
- A self-directed mindset with the ability to define your own work and processes, taking a proactive approach.
Please note the Company may not be able to employ candidates who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.
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