Client Relations Associate - Stone Mountain, GA
1 month ago

Job summary
Join our dynamic team as a Client Relations Associate where your enthusiasm and exceptional communication skills will drive meaningful connections with clients from diverse backgrounds.
Responsibilities
- Engage with clients via phone email and chat to provide prompt friendly support and resolve inquiries efficiently
- Maintain accurate client records through meticulous data entry and database management using Microsoft Office tools
- Handle cash transactions and process payments accurately while adhering to established cash handling procedures
- Analyze client interactions to identify opportunities for service improvements and upselling strategies
- Demonstrate excellent phone etiquette and communication skills to ensure positive customer experiences at all times
Job description
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