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Food & Beverage Supervisor - Baptist Health IcePlex - Fort Lauderdale, United States - Amerant Bank Arena
Description
Job Title:
Food & Beverage Supervisor – War MemorialDepartment:
SANZA ConcessionsReports To:
Vice President, Hospitality
FLSA:
Non-ExemptEmployment Type :
Part-TimeLocation:
FTL War Memorial
Job Summary:
The Food & Beverage Supervisor is responsible for overseeing the daily operations of the Concession Stands including, but not limited to, pre-event setup, event day operations and event specific closing/ check-out functions.
A primary function of this position is to serve as a team member liaison and support the development and implementation of new ideas, practices, and policies throughout each operation.
The Food & Beverage Supervisor reports to the Concession Manager and is a part-time, event-based position located within the Food and Beverage Department.
Essential Duties and Responsibilities:
Specific duties include but are not limited to:
Have complete knowledge of all menu items, production specs, ingredients, measurements and presentations
Assist with pre-event setup including stands and portables, setting stanchions and back of house spaces where/ when appropriate
Verify all stands/portables opening inventory for any discrepancies and sign beginning inventories
Understand and ensure proper execution of responsible alcohol service
Understand and ensure that all Health Department Food & Safety regulations are followed
Provide oversight to all stand and portable operations and monitor/ support expeditor efforts, cashier efficiency, etc...
Monitor food temperatures and storage to comply with food safety regulations
Monitor food and beverage quality and presentation throughout the event
Monitor stand/bars/portable wait times and escalate concerns when crossing communicated service thresholds
Maintain organization and cleanliness of all areas within the concession stand
Be comfortable with the arena and know how to navigate personally, as well as, assist guests
Support any other Food & Beverage department as needed
Monitor and work with team members during events to ensure excellent customer service standards are met
Supervisory Responsibilities:
Assist the Concession Manager with training of team members to ensure their success and the success of the department as a whole
Assist with in-event coaching as it pertains to proper practices/ procedures; communicate with management regarding these efforts following each shift
Conduct/ complete end of the night walk-throughs to ensure all inventory is secured and all spaces reflect proper sanitation and appearance standards
Ensure all event documentation is completed and signed at all locations; including, but not limited to stand inventory sheets, void logs, spoilage tracking and food temperature logs
Partner with the FTL Ware Memorial Arena Senior Leadership to ensure a successful operation
Qualifications:
Must be a minimum of 21 years of age
1-2 years' experience in a leadership role working in a fast-paced hospitality environment a plus
Must be extremely organized and detail oriented with the ability to multi-task
Must possess a positive attitude and strong work ethic.
Must possess excellent interpersonal and diplomacy skills; establishing and maintaining effective relationships with fellow worker and supervisors
Must be able to work in an environment with fluctuating temperatures, often cold
Must be able to work in an environment where noise level is generally high with heavy crowd traffic
Must be able to perform physical requirements of the position, including bending and/or lifting up to 50lbs and standing/walking for extended periods of time without sitting
Position Type/Expected Hours of Work:
This is a non-exempt (hourly) position. Must be able to work flexible hours, nights, weekends, and holidays as needed.
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